Endoscopy Coordinator

The Dudley Group NHS Foundation Trust; West Midlands; Presencial; GBP 28.000 - 31.000; Jornada completa

Descripción de la vacante

The Dudley Group NHS Foundation Trust is seeking an Endoscopy Coordinator to provide comprehensive administrative coordination to support the endoscopy unit’s day-to-day operation, including 7-day service. The postholder will manage endoscopy lists, diary, staffing, list utilisation and patient pathways to ensure continuity of service.

The role requires independent working, prioritisation and clear communication with clinical, administrative and operational colleagues, with opportunities to

Formación

• Previous administrative and clerical experience.

Responsabilidades

• Coordinate endoscopy lists, including complex and inpatient lists.

Descripción del empleo

The Endoscopy Coordinator will provide comprehensive administrative coordination to support the effective day-to-day operation of the Endoscopy Unit, including the 7-day service. The postholder will coordinate endoscopy lists, including complex and inpatient lists, ensuring effective diary management, appropriate staffing and skill mix, optimal list utilisation and continuity of service.

The postholder will monitor waiting lists, patient pathways, cancellations and performance information, escalating issues appropriately to the Endoscopy Unit Administration Manager and Lead Nurse. The role requires independent working, effective prioritisation and close communication with clinical, administrative and operational colleagues.

The postholder will support service development, audit, governance, JAG accreditation and workforce planning, as well as providing administrative support to meetings and reporting requirements. They will support the induction and development of administrative staff and provide delegated day-to-day supervision when the Band 5 Team Leader/Administration Manager is absent.

The postholder will deputise for the Endoscopy Unit Administration Manager when required, ensuring continuity of administrative and waiting list services. The role requires a proactive, organised and professional approach to maintaining a high-quality Endoscopy service.

Main duties of the job

Job Overview

Provide comprehensive administrative and coordination support to the Endoscopy Unit, which operates a 7-day service.

Coordinate endoscopy lists, including complex and inpatient lists, diary management, endoscopist and administrative cover, room utilisation and patient pathways.

Support effective waiting list management, list utilisation and patient flow, escalating issues appropriately.

Work closely with clinical, administrative and operational colleagues across the Endoscopy Unit and wider Trust to ensure effective communication and smooth service delivery.

Provide delegated day-to-day supervision and support to administrative staff when required, including coordinating staffing arrangements.

Deputise for the Endoscopy Unit Administration Manager during periods of absence, ensuring continuity of administrative and waiting list services.

Support the review and improvement of processes, audit, governance and JAG accreditation requirements.

Assist with departmental meetings, data collation, reporting and monitoring of activity and performance.

Work independently, manage competing priorities and respond effectively to changing service requirements.

Maintain confidentiality, accurate records and professional standards in accordance with Trust policies and procedures.

Contribute to the delivery of an efficient, effective and high-quality Endoscopy service.

About us

At the Dudley Group our patients and staff are at the heart of all that we do and that is to provide a world class service that aligns with our vision of "excellent health care, improved health for all". We are seeking to recruit staff who share our vision and values of making Dudley Group an incredible workplace.

As part of the NHS People Promise, your wellbeing is our priority, and we are committed to ensuring our employees achieve a healthy work-life balance supported by our flexible working options and by making reasonable adjustments where possible. We believe no-one should have to sacrifice family, friends, or their personal interests for work. We are a modern employer able to attract and retain high quality staff through our commitment to the NHS People Promise.

As an employer, we foster an inclusive environment where everyone feels valued, supported, and empowered to contribute their best. We want to ensure that our workforce is representative of the population we serve. More information - inclusive practice people promise.

Dudley Group offer many opportunities for our staff to develop and grow within their roles through our Learning & OD Team. These include topics such as communication, wellbeing, team development, cultural competency, and values.

Job responsibilities

Please refer to the attached job description for full details of the main duties and responsibilities that the post holder is required to undertake.

Person Specification

Qualifications & Education

• GCSE pass in English Language & Maths (Minimum Grade C / Level 4-9) or equivalent

Experience

• Previous administrative and clerical experience
• Experience working with hospital administration systems
• Proficient in the use of Microsoft Office programs (i.e. Excel & Outlook)

Communication & Relationship Skills

• Ability to work as part of a team
• Proficient in the use of Microsoft Office programs (i.e. Excel & Outlook)

Planning & Organisational Skills

• Good organisational skills
• Ability to plan, organise and prioritise workload in a methodical manner

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

£28,392 to £31,157 a yearPro Rata Per Annum