Pre-Op Administration & Reception Assistant

Transformation Unit; Preston; On-site; GBP 23,000 - 28,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administration Assistant / Receptionist (Pre-Op) at Band 2 to join the Pre-Operative Administration Team in Preston. You will be the friendly first point of contact for patients and staff, managing bookings, queries and data entry with accuracy and discretion.

Role requires good IT skills and the ability to work under pressure while supporting colleagues to ensure smooth patient journeys across Royal Preston and Chorley Hospital

Qualifications

• Experience of working as part of a team and using initiative.
• Experience of working in a changing environment.
• Knowledge of confidentiality and data protection principles.

Responsibilities

• Provide a first point of contact for staff and visitors for the Pre-Operative Assessment units at Royal Preston and Chorley Hospital.
• Handle bookings information, liaise with departments to schedule patients, and answer telephone and email queries.
• Data entry and clinic preparation; maintain confidentiality at all times.

Skills

Teamwork & initiative

Adaptability

Confidentiality

Education

GCSE or equivalent

English & Maths GCSE

Microsoft Office knowledge

Tools

Microsoft Office

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an Administration Assistant / Receptionist (Pre-Op) at Band 2 to join the Pre-Operative Administration Team in Preston. You will be the friendly first point of contact for patients and staff, managing bookings, queries and data entry with accuracy and discretion.

Role requires good IT skills and the ability to work under pressure while supporting colleagues to ensure smooth patient journeys across Royal Preston and Chorley Hospital