Endoscopy Booking & Scheduling Specialist (Flexible Hours)

Gloucestershire Hospitals NHS Foundation Trust; Gloucester; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

NHS pension

Generous annual leave

Discounts at local shops and services

Two on-site nurseries

Discounted public transport

Job summary

Gloucestershire Hospitals NHS Foundation Trust is seeking an administrative admissions co-ordinator for the Endoscopy departments. You will provide a confidential admissions service to consultants and teams, manage Straight to Test bookings and cancer waiting lists, and communicate with patients and staff to ensure a proficient service.

The role requires GCSEs, strong MS Office skills, and the ability to work both as part of a team and autonomously, with attention to detail and data accuracy.

Qualifications

• Educated to GCSE level with minimum grade C in Maths and English.
• Experience of Microsoft Office including Outlook, Word, Excel and PowerPoint.
• Proven administrative experience including initiating and maintaining office systems.
• Experience handling telephone enquiries.
• Experience planning and organising administrative tasks.
• Ability to manage own workload and meet deadlines.
• Clear written and verbal communication skills.
• Ability to work as part of a team and autonomously.
• Attention to detail and accurate data input.

Responsibilities

• Provide a full confidential administrative admission service to consultants and their teams for Endoscopy.
• Assist with Straight to Test bookings and cancer waiting list management.
• Communicate with patients, consultants, secretaries, relatives and GP staff.
• Train new staff and cover for absence where necessary.
• Process data quality reports and implement corrections.
• Converse with patients over the telephone regarding admission and preparation.
• Manage own workload and support clerical team daily.

Skills

Telephone communication

Data entry

Microsoft Office

Organisational skills

Teamwork

Education

GCSE English and Maths (minimum C)

Tools

Outlook

Word

Excel

PowerPoint

Job description

Gloucestershire Hospitals NHS Foundation Trust is seeking an administrative admissions co-ordinator for the Endoscopy departments. You will provide a confidential admissions service to consultants and teams, manage Straight to Test bookings and cancer waiting lists, and communicate with patients and staff to ensure a proficient service.

The role requires GCSEs, strong MS Office skills, and the ability to work both as part of a team and autonomously, with attention to detail and data accuracy.