Endoscopy Booking Coordinator

Royal United Hospitals Bath NHS Foundation Trust; Bath; On-site; GBP 26,000 - 27,000; Full time

Job summary

Royal United Hospitals Bath NHS Foundation Trust is seeking an Administrative role within the Endoscopy team in Bath. You will help manage day-to-day appointment activity, handle patient and staff queries, and support a smooth, patient-centred service.

Key duties include booking waiting lists, prioritising referrals with clinical teams, maintaining lists and providing monthly data. Strong IT skills and NHS knowledge are essential for success in this role.

Qualifications

• GCSE level English and Maths is required.
• Experience working within a team is essential.
• Good knowledge of Word, Teams and Excel; familiarity with NHS processes and confidentiality.

Responsibilities

• Manage daily workload and book waiting lists efficiently.
• Prioritise and triage referrals in liaison with clinical teams.
• Maintain accurate pending lists for appointments.
• Provide monthly waiting time data.
• Check for anomalies and ensure referrals are actioned.
• Request patient notes from RUH and other hospitals.
• Undertake admin tasks including scanning, emailing and filing.

Skills

Teamwork

Organization

Communication

Education

GCSE English & Maths

Tools

Word

Teams

Excel

Job description

Royal United Hospitals Bath NHS Foundation Trust is seeking an Administrative role within the Endoscopy team in Bath. You will help manage day-to-day appointment activity, handle patient and staff queries, and support a smooth, patient-centred service.

Key duties include booking waiting lists, prioritising referrals with clinical teams, maintaining lists and providing monthly data. Strong IT skills and NHS knowledge are essential for success in this role.