Endocrinology Patient Pathway Coordinator

Cardiff and Vale University Health Board; Cherwell District; On-site; GBP 21,000 - 29,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust seeks an administrative professional to support the Endocrinology department and Patient Pathway Administrators. You will handle ERS referrals, clinic bookings and correspondence, liaising with patients and healthcare staff to keep patient pathways smooth and efficient.

We value friendly communication, IT proficiency, and methodical teamwork in a busy NHS setting. This role offers important frontline support for clinicians delivering patient care.

Qualifications

• Good GCSEs including Maths and English.
• Knowledge of medical terminology preferred.
• EPR training and admin experience beneficial.
• Experience working with the general public.
• Ability to organise and prioritise workload.
• Evidence of working to tight deadlines.
• Team-oriented with knowledge of NHS performance targets.
• Attention to detail and adaptability.
• Diplomacy when interacting with diverse people.

Responsibilities

• Support Patient Pathway Administrators with ERS referrals, clinic bookings and processing correspondence.
• Liaise with patients and other healthcare workers to ensure smooth patient pathways.
• Provide essential administrative support within the Endocrinology department and hospital wards.
• Work as part of a team to meet deadlines and maintain high standards of accuracy.

Skills

Communication skills

Teamwork

Organisation

Attention to detail

NHS awareness

Dealing with sensitive information

Ability to work under pressure

Education

GCSEs including Maths & English

IT competency

Tools

EPR training

Job description

Oxford University Hospitals NHS Foundation Trust seeks an administrative professional to support the Endocrinology department and Patient Pathway Administrators. You will handle ERS referrals, clinic bookings and correspondence, liaising with patients and healthcare staff to keep patient pathways smooth and efficient.

We value friendly communication, IT proficiency, and methodical teamwork in a busy NHS setting. This role offers important frontline support for clinicians delivering patient care.