Assistant Patient Pathway Administrator

Cardiff and Vale University Health Board; Cherwell District; On-site; GBP 21,000 - 29,000; Full time

Job summary

Oxford University Hospitals NHS Foundation Trust seeks an administrative professional to support the Endocrinology department and Patient Pathway Administrators. You will handle ERS referrals, clinic bookings and correspondence, liaising with patients and healthcare staff to keep patient pathways smooth and efficient.

We value friendly communication, IT proficiency, and methodical teamwork in a busy NHS setting. This role offers important frontline support for clinicians delivering patient care.

Qualifications

• Good GCSEs including Maths and English.
• Knowledge of medical terminology preferred.
• EPR training and admin experience beneficial.
• Experience working with the general public.
• Ability to organise and prioritise workload.
• Evidence of working to tight deadlines.
• Team-oriented with knowledge of NHS performance targets.
• Attention to detail and adaptability.
• Diplomacy when interacting with diverse people.

Responsibilities

• Support Patient Pathway Administrators with ERS referrals, clinic bookings and processing correspondence.
• Liaise with patients and other healthcare workers to ensure smooth patient pathways.
• Provide essential administrative support within the Endocrinology department and hospital wards.
• Work as part of a team to meet deadlines and maintain high standards of accuracy.

Skills

Communication skills

Teamwork

Organisation

Attention to detail

NHS awareness

Dealing with sensitive information

Ability to work under pressure

Education

GCSEs including Maths & English

IT competency

Tools

EPR training

Job description

Are you passionate about making a positive impact in the healthcare industry? Do you thrive in a dynamic and compassionate environment? If so, we have exciting opportunities for you! Our clinical support patient facing administration workforce is vital to our organisation, without them our front-line Doctors, Nurses and Allied Health Professional cannot deliver the excellent care to our patients we strive for. As a support to our clinical workforce within the Divisions you will play a crucial role in ensuring the smooth and efficient operation of our hospital wards. Your efforts will directly contribute to the well-being and comfort of our patients, making you an integral part of their healthcare journey., We have an exciting opportunity to join our team. An essential administrative role within the Endocrinology department. The roles will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic booking and processing correspondence and liaising with patients and other healthcare workers. We are looking for a friendly individual with good communication and methodical skills who is willing to work as part of a team. Are you ready for a challenge - then we would love to hear from you., We have an exciting opportunity to join our team. An essential administrative role within the Endocrinology department. The roles will support Patient Pathway Administrators with all elements of the patient pathway from ERS referrals, to clinic booking and processing correspondence and liaising with patients and other healthcare workers. We are looking for a friendly individual with good communication and methodical skills who is willing to work as part of a team. Are you ready for a challenge - then we would love to hear from you.

• Good standard of education (5 GCSEs inc Maths & English), IT competency
• Medical terminology
• EPR trained, Admin Experience
• Experience working with general public, Strong IT skills
• organised, prioritise workload
• Evidence of working to tight deadlines
• Team work, Familiarity with NHS performance targets, Communication skills, dealing with sensitive info
• Attention to detail, adaptability
• Diplomacy skills, high pressure environment, Evidence of interacting with a wide range of people

Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Oxford University Hospitals NHS Foundation Trust is one of the largest NHS teaching trusts in the country. It provides a wide range of general and specialist clinical services and is a base for medical education, training and research. Find out more here www.ouh.nhs.uk The Trust comprises four hospitals - the John Radcliffe Hospital, Churchill Hospital and Nuffield Orthopaedic Centre in Headington and the Horton General Hospital in Banbury. Our values, standards and behaviours define the quality of clinical care we offer and the professional relationships we make with our patients, colleagues and the wider community. We call thisDelivering Compassionate Excellenceand its focus is on our values of compassion, respect, learning, delivery, improvement and excellence. These values put patients at the heart of what we do and underpin the quality healthcare we would like for ourselves or a member of our family. Watch how we set out to deliver compassionate excellence via theOUH YouTube channel.