EN - Sales Manager

FAIRMONT; Wembley; On-site; GBP 30,000 - 50,000; Full time

Job summary

A prestigious hotel is seeking a passionate Sales Manager who excels at delivering memorable guest experiences. This role involves managing sales operations, developing commercial strategies, and fostering relationships with clients to maximize revenue. Enjoy various perks, including a performance bonus based on targets and discounted stays in Accor hotels around the globe.

Benefits

Discount Card for Accor Hotels

Complimentary stays in UK hotels

Performance bonus up to 20%

Free meals on duty

Discounted accommodation rates worldwide

Regular performance reviews

Comprehensive development programs

Qualifications

• Minimum 2 years of relevant experience in sales or hospitality.
• Ability to develop commercial strategies and maximize income.

Responsibilities

• Manage day-to-day operations of Reservations and Sales teams.
• Build strong relationships with clients and ensure business growth.
• Analyze marketing initiatives for ROI and generate new business opportunities.

Skills

Forecasting

Revenue Management

Interpersonal Skills

Attention to Detail

Organizational Skills

Job description

Company Description

Join a hotel that is a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. We believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, smile, and action contributes to creating a positive and memorable impact for our customers, colleagues, and the planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Title: Sales Manager

Through your passion and motivation, you sell memorable experiences to guests staying at your property. You are professional and knowledgeable about your property, building strong relationships and bonds with your guests.

What’s in it for you:

• A Discount Card for use in Accor Hotels worldwide for stays and food & beverage discounts
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&Cs)
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
• Free meals on duty
• Discounted accommodation rates with Accor Hotels globally
• Regular performance reviews to provide ongoing feedback for your growth
• Comprehensive development programs via the Accor Academy

Qualifications:

• Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM
• Ability to make commercial decisions to maximize MICE & Rooms income daily
• Top-line forecasting and revenue management skills
• Excellent attention to detail and organizational skills to meet deadlines for all Groups, MICE & Corporate RFP requests
• Strong interpersonal skills to develop relationships with local clients, direct bookers, and agency bookers, ensuring a strong base of new and repeat business
• Experience in quoting, converting, and managing large group bookings is essential
• Experience in a large events-driven environment is preferred
• Minimum 2 years of relevant experience

Additional Information:

• Manage the day-to-day operations of the Reservations and Sales teams, ensuring adherence to schedules
• Ensure content and social media KPIs are met
• Analyze e-commerce campaigns and promotions to ensure ROI expectations are met
• Generate new business through marketing initiatives
• Research potential new local business opportunities
• Maintain records and follow up with GM, RSM, and the Accor MICE sales team
• Manage business bookings and relationships with key clients, entertainment clients, and sports/football team travel managers
• Ensure contracts, pro-forma invoices, and credit checks are issued and followed up
• Represent the hotel at local stakeholder meetings and Accor sales events