EN - Sales Manager

Accor Hotels; London; On-site; GBP 35,000 - 50,000; Full time

Job summary

Accor Hotels is looking for a passionate Sales Manager to create memorable guest experiences at our London property. The ideal candidate will have a strong background in revenue management and interpersonal skills to foster relationships, alongside a solid understanding of the hospitality industry. The role offers significant opportunities for personal and professional growth, complemented by various perks including performance bonuses and discounted accommodation.

Benefits

Discount Card for Accor Hotels worldwide

Complimentary stays in UK hotels

Performance bonus of up to 20%

Free meals on duty

Discounted accommodation rates globally

Regular performance reviews

Comprehensive development programs via Accor Academy

Qualifications

• Minimum 2 years of experience in a similar role is ideal.
• Experience in top-line forecasting and revenue management.
• Experience in a large events-driven environment is preferred.

Responsibilities

• Sell memorable experiences to guests and build strong relationships.
• Manage the day-to-day operations of the Reservations and Sales teams.
• Analyze results of e-commerce campaigns to ensure ROI expectations are met.

Skills

Commercial decision-making

Attention to detail

Organizational skills

Interpersonal skills

Knowledge of industry trends

Job description

Company Description

Join a hotel that is a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. We believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, smile, and action contributes to creating a positive and memorable impact for our customers, colleagues, and our planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Description

Sales Manager

Through your passion and motivation, you sell memorable experiences to guests staying at your property. You are professional and knowledgeable about your property, building strong relationships and bonds with your guests.

What’s in it for you:

• A Discount Card for use in Accor Hotels worldwide for stays and food & beverage discounts.
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&Cs).
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets.
• Free meals on duty.
• Discounted accommodation rates with Accor Hotels globally.
• Regular performance reviews to provide ongoing feedback for growth and development.
• Comprehensive development programs via the Accor Academy.

Qualifications

Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM.

Able to make commercial decisions to maximize MICE & Rooms income daily.

Experience in top-line forecasting and revenue management.

Great attention to detail and organizational skills are essential to meet deadlines for all Groups, MICE & Corporate RFP requests.

Excellent interpersonal skills to develop relationships with local clients, direct bookers, and agency bookers, ensuring a strong base of new and repeat business.

Strong knowledge in quoting, converting, and managing large group bookings is essential.

Experience in a large events-driven environment is preferred.

Minimum 2 years of experience in a similar role is ideal.

Additional Information

Manage the day-to-day operations of the Reservations and Sales teams, ensuring adherence to schedules.

Ensure content and social media KPIs are met.

Analyze results of e-commerce campaigns and promotions to ensure ROI expectations are met.

Generate new business through marketing initiatives.

Conduct local research for potential new business opportunities.

Maintain records and ensure proper follow-up with your GM, RSM, and the Accor MICE sales team.

Actively manage business bookings and relationships with key entertainment clients and sports/football team travel managers.

Ensure contracts, pro-forma, and credit checks are issued and followed up on.

Represent the hotel in local stakeholder meetings and Accor sales events.