EN - Sales Manager

Accor; Wembley; On-site; GBP 30,000 - 45,000; Full time

Job summary

Accor is seeking a passionate Sales Manager who excels at selling unforgettable experiences to guests. In this role, you'll build strong relationships with clients while implementing commercial strategies to maximize hotel income. Benefit from a range of employee perks including discounts on stays and meals, performance bonuses, and comprehensive development opportunities.

Benefits

Discount Card for use in Accor Hotels

Complimentary stays in UK hotels

Performance bonus of up to 20%

Free meals on duty

Discounted accommodation rates

Regular performance reviews

Comprehensive development programs

Qualifications

• Knowledge of industry/travel trends.
• Minimum 2 years of experience in a similar role.
• Experience in a large events-driven environment preferred.

Responsibilities

• Manage day-to-day operations of the Reservations and Sales teams.
• Analyze e-commerce campaign results for ROI.
• Generate new business through marketing initiatives.

Skills

Commercial decisions

Top-line forecasting

Revenue management

Organizational skills

Interpersonal skills

Job description

Company Description

Join a hotel that is a member of the Accor network, which brings together more than 45 brands, 5,500 hotels, 10,000 restaurants, and lifestyle destinations. We believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, smile, and action contributes to creating a positive and memorable impact for our customers, colleagues, and the planet. Together, we embody the vision of responsible hospitality.

Take the opportunity to become a Heartist, and let your heart guide you in this world where life beats faster.

Job Title: Sales Manager

Through your passion and motivation, you sell memorable experiences to guests staying at your property. You are professional, knowledgeable about your property, and you build strong relationships and bonds with your guests.

What’s in it for you:

• A Discount Card for use in Accor Hotels worldwide for hotel stays and food & beverage discounts
• Complimentary stays in UK hotels (Bonus Breaks Vouchers - subject to availability and T&Cs)
• Performance bonus of up to 20% of your yearly salary based on hotel and personal targets
• Free meals on duty
• Discounted accommodation rates with Accor Hotels globally
• Regular performance reviews to provide ongoing feedback for growth and development
• Comprehensive development programs via the Accor Academy

Qualifications:

• Knowledge of industry/travel trends to develop and monitor the hotel’s commercial strategy in conjunction with the GM
• Ability to make commercial decisions to maximize MICE & Rooms income daily
• Top-line forecasting and revenue management skills
• Great attention to detail and organizational skills to meet deadlines for Groups, MICE & Corporate RFP requests
• Excellent interpersonal skills to develop relationships with local clients, direct bookers, and agency bookers, ensuring a strong base of new and repeat business
• Strong knowledge in quoting, converting, and managing large group bookings
• Experience in a large events-driven environment is preferred
• Minimum 2 years of experience in a similar role

Additional Information:

• Manage the day-to-day operations of the Reservations and Sales teams, ensuring adherence to schedules
• Ensure content and social media KPIs are met
• Analyze results of e-commerce campaigns and promotions to ensure ROI expectations are met
• Generate new business through marketing initiatives
• Research potential new local business opportunities
• Maintain records and follow up with the GM, RSM, and the Accor MICE sales team
• Manage business bookings and relationships with key entertainment clients and sports/football team travel managers
• Ensure contracts, pro-forma, and credit checks are issued and followed up on
• Represent the hotel at local stakeholder meetings and Accor sales events