Emulation Hardware Support Engineer - Hybrid/Data Center

Siemens EDA (Siemens Digital Industries Software); Southampton; Hybrid; GBP 44,000 - 69,000; Full time

Job summary

Siemens EDA is seeking an experienced hardware support engineer to maintain and optimize emulation systems across data centers, cloud, and customer sites. You will handle onsite and remote diagnostics, installations, and incident response while driving automation and observability initiatives.

Join Siemens EDA to help ensure high availability, reliability, and continuous improvement of the emulation infrastructure, collaborating with R&D and operations teams globally.

Qualifications

• Bachelor's degree in electronic or software engineering or equivalent hands-on experience.
• Proven experience troubleshooting and repairing complex electronics hardware.
• Proficiency with Linux OS and Microsoft Windows environments.
• Knowledge of high-speed serial data technology and systems.
• Strong technical communication, analytical problem-solving, and team collaboration skills.
• Demonstrated experience handling electronics parts with proper grounding procedures and safety protocols.

Responsibilities

• Provide lifecycle hardware support for Siemens EDA emulation systems, including installation, service, upgrades, and end-of-life activities.
• Independently diagnose and resolve complex hardware issues to restore system availability and minimize customer impact.
• Perform incident response, root cause analysis, and problem management for Emulator/ProFPGA and Veloce product-line issues.
• Conduct onsite and remote hardware support at customer locations, Siemens offices, and home-based dispatch as required.
• Execute full system installations, including unboxing, rack-and-stack, cabling, hardware assembly, software loading, and initial checkout testing.
• Collaborate with cross-functional teams to support issue resolution, product reliability improvements, and operational excellence initiatives.
• Manage material disposition of failed hardware, maintain spare parts inventory, and ensure accurate tracking in internal systems.
• Collect and report operational data to support global monitoring, reliability analysis, and continuous improvement efforts.

Skills

Troubleshooting electronics hardware

Linux & Windows

High-speed serial data

Technical communication

Safety grounding procedures

Education

Bachelor's degree in electronic or software engineering

Tools

Emulation hardware

Networking fundamentals

Monitoring tools

Job description

Siemens EDA is seeking an experienced hardware support engineer to maintain and optimize emulation systems across data centers, cloud, and customer sites. You will handle onsite and remote diagnostics, installations, and incident response while driving automation and observability initiatives.

Join Siemens EDA to help ensure high availability, reliability, and continuous improvement of the emulation infrastructure, collaborating with R&D and operations teams globally.