Empowerment Outreach Specialist

Peabody; Basildon; On-site; GBP 15,000 - 19,000; Part time

Benefits offered by this job

25 days annual holiday

Flexible benefits scheme

Pension contribution up to 10%

Job summary

Peabody is seeking a part-time Outreach Support Worker in Basildon to empower vulnerable individuals by helping them build confidence, access services, and maintain tenancies. You’ll visit customers at home, assist with welfare benefits, and coordinate with external agencies.

A driving licence and DBS check are required for this independent role. Alongside flexible benefits, the role offers meaningful community impact and the chance to support people experiencing mental and physical health

Qualifications

• Experience in supportive roles (professional or voluntary).
• Experience with mental health, health-related, or employment challenges.
• Understanding housing support needs and welfare benefits.
• Ability to provide pre-tenancy advice and ongoing tenancy support.
• Clear communication and confident problem solving.
• Valid UK driving licence with access to a vehicle.
• Enhanced DBS check.

Responsibilities

• Visit customers in their homes to help maintain tenancies and develop life skills.
• Support customers with navigating welfare benefits and accessing services.
• Liaise with external agencies to ensure timely, appropriate support.
• Provide crisis intervention when needed with empathy and professionalism.

Skills

Communication

Empathy

Problem Solving

Independent Worker

Job description

Peabody is seeking a part-time Outreach Support Worker in Basildon to empower vulnerable individuals by helping them build confidence, access services, and maintain tenancies. You’ll visit customers at home, assist with welfare benefits, and coordinate with external agencies.

A driving licence and DBS check are required for this independent role. Alongside flexible benefits, the role offers meaningful community impact and the chance to support people experiencing mental and physical health