Housing Support Worker

Peabody; Wickford; On-site; GBP 17,000 - 19,000; Part time

Benefits offered by this job

25 days leave pro rata

Healthcare benefits

Pension contribution

Life assurance

Training opportunities

Volunteering days

Supervision and support

Job summary

Peabody is seeking a proactive Housing Support Worker to assist adults experiencing homelessness in temporary accommodation at Basildon, Essex. This part-time role is 21 hours per week within a fixed-term contract.

It is not a personal care position, and prior experience in casework, tenancy support, advice or advocacy is preferred. You will help tenants maintain their tenancy, develop independent living skills, and connect clients with health and welfare services.

Qualifications

• Experience in a casework, tenancy support, advice, advocacy, or similar support role (paid or voluntary).
• Excellent communication and organisational skills with a collaborative approach.
• Ability to build effective relationships with customers and partner agencies.

Responsibilities

• Provide practical and emotional support.
• Develop and review support plans and goals.
• Work with partner agencies including health services and local authorities.
• Maintain accurate records and case notes.
• Support move-ins, sign-ups and low-level housing management activities.

Skills

Casework

Tenancy support

Advice

Advocacy

Communication

IT literacy

Tools

IT systems

Job description

The following content displays a map of the jobs location - Basildon, Essex

Vacancy Reference peabodygroup/TP/1232/1484

Number of Positions:

1

Contract Type:

Fixed Term Contract Part Time

Working Hours:

21

Location:

Closing Date:

02/11/2026

Vacancy Category:

Service Area:

C & S Commissioned Contracts

Directorate:

Care & Support, Inclusion & Communities

Our Vacancy

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.

Homeless Adults Service | Basildon, Essex | Part-time, 21 hours per week

Are you passionate about helping people rebuild their lives through practical support and guidance?

We’re looking for a proactive and organised Housing Support Worker to support adults experiencing homelessness in temporary accommodation.

Please note: This is nota personal care role. We are seeking candidates with experience in casework, tenancy support, advice, advocacy, or similar support roles.

About the Role

You’ll work closely with customers to help them maintain their tenancy, develop independent living skills, and access the support they need. The role includes:

• Providing practical and emotional support.
• Developing and reviewing support plans and goals.
• Working with partner agencies, including health services and local authorities.
• Maintaining accurate records and case notes.
• Supporting move-ins, sign-ups, and other low-level housing management activities.

About You

We're looking for someone with experience in a casework, tenancy support, advice, advocacy, or similar support role, whether gained through paid or voluntary work. You'll have excellent communication and organisational skills, a positive and collaborative approach, and the ability to build effective relationships with customers and partner agencies. You should be confident using IT systems, maintaining accurate records, and managing a varied workload. A commitment to equality, diversity, and inclusion is essential, and knowledge of housing, welfare benefits, or homelessness services would be an advantage.

Knowledge of housing, welfare benefits, or homelessness services would be an advantage.

Travel Information: A driving licence is not essential; however, the service is not easily accessible by public transport. Please consider your travel arrangements before applying

Why Join Peabody?

At Peabody, we live by our values: Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises,and Pull Together.

We offer:

• 25 days' annual leave plus bank holidays (pro rata).
• Flexible benefits including healthcare, dental cover, and lifestyle discounts.
• Up to 10% matched pension contribution.
• 4x life assurance.
• Ongoing training, development, and apprenticeship opportunities.
• Two paid volunteering days each year.
• Regular supervision and support.

Before You Apply

Interviews for this role will be taking place in person at our service in Basildon on Wednesday 11th and Thursday 12th November 2026.

Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.