Outreach Support Worker

Peabody; Ivy Chimneys; On-site; GBP 12,000 - 18,000; Part time

Benefits offered by this job

25 days annual holiday

Flexible benefits scheme

Life assurance 4x salary

Pension contribution up to 10%

Job summary

Peabody is seeking an Outreach Support Worker to help vulnerable people in the Epping and Harlow area. The role is part-time (16.5 hours/week) on a fixed-term contract, focusing on empowering individuals to build confidence and independence.

The job involves visiting customers at home, aiding with benefits, coordinating with external services, and providing crisis support with empathy. A UK driving licence and access to a vehicle are required.

Qualifications

• Has experience (professional or voluntary) in a supportive role.
• Understands housing support needs and welfare benefits.
• Holds a valid UK driving licence and has access to a vehicle.
• Willing to undergo an Enhanced DBS check.

Responsibilities

• Visit customers in their homes to support tenancies and life skills.
• Assist with navigating welfare benefits and accessing services.
• Liaise with external agencies to ensure timely support.

Skills

Clear communication

Driving licence

Tools

Vehicle access

Job description

Outreach Support Worker - Covering Harlow and Epping

Part Time - 16.5 hours per week, Monday to Friday

Are you someone who's compassionate, proactive, and loves helping others build confidence and independence? Do you enjoy being out and about, meeting people, and making a real difference in your community? If so, this could be the perfect role for you.

We're looking for a part time Outreach Support Worker to join us on a fixed term contract, to support vulnerable individuals across the Epping and Harlow area of Essex. You'll be helping people overcome challenges related to mental health, physical health, and employment.

What your day might look like

• Start by visiting customers in their homes, helping them maintain their tenancies and build essential life skills.
• Support individuals with navigating welfare benefits, accessing services, and building confidence.
• Liaise with external agencies to ensure customers get the right support at the right time.
• Provide crisis intervention when needed, always with empathy and professionalism.

What makes this role special

Please note, this isn't a personal care worker role. This is a role where it's about empowering people, not doing things for them. You'll help customers build resilience, develop skills, and take control of their lives. You'll be their cheerleader, guide and advocate.

You'll be part of a passionate team that’s committed to helping people flourish, and you'll have the freedom to work independently while making a real impact. A role where your support creates independence.

Could it be you?

We're looking for someone who:

• Has experience (professional or voluntary) in a supportive role
• Has worked with individuals facing mental health, health-related, or employment challenges
• Understands housing support needs and welfare benefits
• Can provide pre-tenancy advice and ongoing tenancy support
• Communicates clearly and solves problems with confidence
• Holds a valid UK driving licence and has access to a vehicle
• Is happy to undergo an Enhanced DBS check

What you'll get in return

• 25 days' annual holiday (plus bank holidays)
• Flexible benefits scheme including healthcare, dental, tech, vouchers, and more
• Life assurance at 4x your salary
• Up to 10% pension contribution

Please read before applying:

Peabody is not a licensed UK sponsor, so we're unable to offer visa sponsorship for this role.

The role is community based, so you will need to hold a valid UK driving licence and has access to a vehicle, to be able to travel around the community.

The role is part time - Hours and days to be discussed during the interview.

Interviews will be held in person at our Pitsea office on the 17th November