Empowerment & Housing Support Officer

Lewisham; Lewisham; On-site; GBP 30,000 - 31,000; Full time

Job summary

Quo Vadis Trust in Lewisham, SE London, is seeking a Supported Housing Officer to help adults achieve stability and independence. You will manage your own caseload, build trusted relationships and support wellbeing, housing and daily living goals.

The role requires calm, practical problem solving, strong communication and resilience. You will work on a 35-hour full-time rota in a 24/7 service. An Enhanced DBS check is funded by QVT and visa sponsorship is not available.

Qualifications

• Strong communication and customer service skills.
• Confidence working independently and as part of a team.
• Empathy, patience and resilience.

Responsibilities

• Manage and provide key-working support to an allocated caseload
• Create support plans and SMART goals with clients
• Complete inductions, risk assessments and accurate client records
• Support clients with housing, welfare benefits and tenancy matters
• Encourage independent living, housekeeping and everyday life skills
• Carry out room, property and health and safety checks
• Respond professionally to incidents, safeguarding concerns
• Liaise with external agencies and other professionals
• Travel between QVT services when required

Skills

Strong communication

Customer service

Independent working

Empathy

Resilience

MS Office

Client databases

Tools

Client databases

Job description

Quo Vadis Trust in Lewisham, SE London, is seeking a Supported Housing Officer to help adults achieve stability and independence. You will manage your own caseload, build trusted relationships and support wellbeing, housing and daily living goals.

The role requires calm, practical problem solving, strong communication and resilience. You will work on a 35-hour full-time rota in a 24/7 service. An Enhanced DBS check is funded by QVT and visa sponsorship is not available.