Employment Support Coordinator

Sunset Tans & Spa; Southampton; On-site; GBP 26,000 - 29,000; Full time

Job summary

A leading company is seeking an Employment Support Coordinator to join their team on a full-time, fixed-term basis until December 2025. The role involves overseeing administration for employment support services, ensuring high-quality guidance for adults, and managing various projects and audits. Ideal candidates will have relevant experience in education and strong IT skills.

Benefits

25 days leave plus Bank Holidays

Access to Employee Assistance Programme

Enrolment in Local Government Pension Scheme

Free eye care vouchers

Discounts on shopping, travel, and healthcare

Free secure onsite parking

Access to onsite gym and sports facilities

Qualifications

• Educated to Level 3 or above.
• Experience in the training/education sector.
• Relevant experience working in an Information and Advice setting.

Responsibilities

• Oversee and coordinate effective office/administration.
• Process enrolments, registrations, and certification of learners.
• Coordinate administration and delivery of bespoke projects.

Skills

IT skills

Time management

Education

Level 3 education or above

NVQ Level 3 in IAG (willing to work towards)

Tools

Microsoft Office

Excel

Job description

We have an exciting opportunity for an Employment Support Coordinator to join the team on a full-time, fixed-term basis until December 2025. In return, you will receive a competitive salary of £26,891 - £28,719 per annum.

Quickstart is the employment support team for Brockenhurst College, providing fully funded short courses to unemployed adults to support them back into work or move a step closer to employment. The team is based in Southampton and delivers courses across Hampshire, Dorset, and parts of Wiltshire.

About The Role

As the Employment Support Coordinator, you will oversee and coordinate effective office/administration as part of the Employment Support Services Team (QuickStart). You will ensure the provision and documentation of high-quality guidance related to training and employment for adults.

Responsibilities as Our Employment Support Coordinator Will Include

1. Processing enrolments, registrations, and certification of learners.
2. Coordinating administration and delivery of bespoke projects, including liaising with partner organizations and lead providers.
3. Administering examinations, both internal and external, including organizing entries, invigilation, and results processing, ensuring compliance with awarding body regulations and college policies.
4. Supporting the Head of Course (HOC) with tracking processes to meet contract targets and audit requirements, managing reports with accuracy and validity, and liaising with MI/College on issues.
5. Coordinating internal and external audits, supporting quality assurance by working with relevant staff to ensure systems operate effectively for learners and meet ESFA, OFSTED, and Matrix standards.
6. Managing IQA and EQA processes, ensuring timely sampling of assessments.
7. Facilitating communication between IQA, EQA, tutors, and staff to ensure feedback is processed and received.
8. Identifying areas of poor or at-risk quality and developing corrective processes.

As Our Employment Support Coordinator, You'll Ideally Have

1. Educated to Level 3 or above.
2. Completed or willing to work towards NVQ Level 3 in IAG.
3. Experience in the training/education sector.
4. Relevant experience working in an Information and Advice setting with adult clients.
5. Competent IT skills, including Microsoft Office, Internet, PowerPoint, Access, Word, and Excel.
6. The ability to work to tight deadlines and demonstrate effective time management.

Benefits

• 25 days leave, increasing with service, plus Bank Holidays and Christmas closure (pro-rata for part-time staff).
• Option to purchase additional leave through the Annual Leave Purchase Scheme.
• Access to an Employee Assistance Programme, providing confidential support, free to all staff.
• Enrolment in the Local Government Pension Scheme.
• Free eye care vouchers.
• Discounts on shopping, travel, and healthcare.

Main Site Benefits

• Free secure onsite parking.
• On-site nursery offering childcare at competitive rates during and outside term time.
• Access to onsite gym, tennis/badminton courts, football pitches (indoor and outdoor).
• Weekly staff football games.

If you believe you are the right candidate for this Employment Support Coordinator role, please click ‘Apply’ now! We look forward to hearing from you.

Closing Date: Friday 30 May 2025

The College is committed to safeguarding and promoting the welfare of children, young people, and vulnerable adults. All staff are expected to share this commitment. The successful applicant will undergo safeguarding checks, including an enhanced DBS check, and must provide proof of right to work in the UK.