Employment Support Coordinator

Brockenhurst College; Southampton; On-site; GBP 26,000 - 29,000; Full time

Job summary

Brockenhurst College is seeking an Employment Support Coordinator to join their team on a full-time, fixed-term basis until December 2025. The role involves overseeing office administration, coordinating projects, and ensuring high-quality guidance for adult training programs. The ideal candidate will have relevant experience in the training/education sector and strong IT skills.

Benefits

25 days leave plus Bank Holidays

Access to Employee Assistance Programme

Enrolment into Local Government Pension Scheme

Free eye care vouchers

Discounts on shopping, travel and healthcare

Free secure onsite parking

Access to onsite Gym and sports facilities

Qualifications

• Experience in the training/education sector.
• Relevant experience of working in an Information and Advice setting with adult clients.

Responsibilities

• Processing the enrolments, registrations and certification process of learners.
• Coordinating the administration & delivery of bespoke projects.
• Administration of examinations, ensuring compliance with regulations.

Skills

IT skills

Time management

Education

Educated to Level 3 or above

Completed or willing to work towards NVQ 3 in IAG

Tools

Microsoft Office

Access

Excel

PowerPoint

Word

Job description

We have an exciting opportunity for an Employment Support Coordinator to join the team on a full time, fixed term basis until December 2025. In return, you will receive a competitive salary of £26,891 - £28,719 per annum.

Quickstart are the employment support team for Brockenhurst College, providing fully funded short courses to unemployed adults to support them back into work or move a step closer to employment. The team are based in Southampton and deliver courses all over Hampshire, Dorset and parts of Wiltshire.

About the role:

As the Employment Support Coordinator, you will oversee and coordinate effective office/administration as part of the Employment Support Services Team (QuickStart) and ensure the provision & documentation of high-quality guidance in relation to the training and work for adults.

Responsibilities as our Employment Support Coordinator will include:

• Processing the enrolments, registrations and certification process of learners.
• Co-ordinating the administration & delivery of bespoke projects, including liaison with partner organisations/lead providers.
• Administration of examinations, both internal and external. Organising entries, invigilation and results processing, ensuring compliance with awarding body regulations and college policies.
• Supporting the HOC with tracking processes to ensure contract targets are met and audit requirements and paperwork processes meet expectations. Track income and mange reports, with accuracy & validity. Liaise with MI/College on any issues.
• Co-ordinating the internal & external audits and take a proactive role in supporting the quality of provision by working with relevant staff to ensure systems and procedures operate effectively for the needs of the learners and the quality requirements of ESFA, OFSTED and Matrix.
• Coordinating the IQA and EQA processes, ensuring the effective and timely sampling of assessments.
• Facilitating the collaboration and communication between IQA, EQA, tutors and other relevant staff members to ensure feedback is processed and received.
• Identifying areas where quality is poor or at risk, and develop processes to correct them

As our Employment Support Coordinator, you’ll ideally have:

• Educated to Level 3 or above
• Completed or willing to work towards NVQ 3 in IAG
• Experience in the training/education sector
• Relevant experience of working in an Information and Advice setting with adult clients
• Competent IT skills - Microsoft Office, Internet, PowerPoint, Access, Word and Excel.
• The ability to work to tight deadlines and demonstrate time management skills

Benefits:

• 25 days leave, rising with service, plus Bank Holidays and Christmas closure (pro rata for part time staff)
• An option to purchase further leave through our Annual Leave Purchase Scheme
• Access to our Employee Assistance Programme provided externally to the College. This is a completely confidential service and is free to all members of staff at the College.
• Enrolment into the Local Government Pension Scheme
• Free eye care vouchers
• Access to a range of discounts including shopping, travel and healthcare

Main Site Benefits:

• Free secure onsite parking
• On-site Nursery offers childcare at superb rates in and outside of term time (main site)
• Access to onsite Gym, Tennis/Badminton courts, Football pitches (indoor and out)
• Weekly staff football

If you feel you are the right candidate for this Employment Support Coordinator role, then please click ‘apply’ now! We’d love to hear from you!

Closing Date: Friday 30 May

The College is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults, and expects all staff to share this commitment. The successful applicant will be required to undertake appropriate safeguarding checks which includes an enhanced DBS check as well as providing proof of right to work in the UK.