Sales Support Coordinator Stratford-upon-Avon

NFU Mutual; Stratford-upon-Avon; Remote; GBP 25,000 - 28,000; Full time

Job summary

Join NFU Mutual as a Sales Support Coordinator, providing essential administrative support to a busy sales team. This home-based role involves coordinating meetings, using Excel for data analysis, and ensuring high levels of customer service. With a salary of up to £28,000 and a supportive culture, this is an exciting opportunity for career development.

Benefits

Annual bonus up to 10%

Contributory pension scheme

25 days annual leave + bank holidays

Family Friendly policy

Health and wellbeing plan

Employee discounts on insurance policies

Qualifications

• Confident Excel user, able to create spreadsheets and conduct V-lookups.
• Highly organized and proactive individual.
• Experience in customer service and stakeholder management.

Responsibilities

• Provide holistic administrative support to the sales support team.
• Coordinate health & safety requirements and organize meetings.
• Use Excel and Power BI for reporting and performance analysis.

Skills

Excel

Attention to detail

Analytical

Teamwork

Organisation

Customer Focus

Job description

Salary: Up to £28,000 + 10% annual bonus + benefits package

• Provide holistic administrative support to a busy regional sales support team
• Home working contract with travel across Wales and the North West of England required

About the role

We are recruiting a Sales Support Coordinator to join our North West and Wales team. Working alongside one other Sales Support Coordinator in the Sales and Agency Division, this is an exciting opportunity to provide essential coordination and administrative support that directly contributes to our business success.

Upon joining, you’ll be given full support and training. As your career continues with us, there are many development opportunities to enhance your skills and promote progression within the team or organisation.

You’ll be working within a pivotal and varied role, delivering effective, efficient, and confidential administrative support, including co-ordination of health & safety requirements for the team. You’ll get involved with projects across the region, plan, coordinate, and organise meetings and events, scheduling associated travel and accommodation when required You’ll be using Excel and Power BI to support reporting, analysis and insights to drive performance improvements. You’ll use PowerPoint and Word to create presentations and compile meeting agendas and notes.

This is a home-based role with regular travel primarily across Wales and occasional travel across the North West of England. Travel may be required up to once per week, depending on business needs.

About you

You’re a highly organised, proactive individual, confident when working independently. You trust your initiative and prioritise your workload in response to the changing demands of the team. You thrive when working as part of a team, enjoying collaborating with colleagues and working hard towards the team's objectives, as well as your personal goals, to ensure that the team is high performing.

You’re a confident Excel user, able to create spreadsheets and any associated formulae, spotting any errors and rectifying these promptly. You’re analytically minded, with the ability to run V-lookups, Pivot tables and macros to interpret data and have experience of using CRM systems. You’ll be confident to be assessed on your Excel skills with a task at the interview. You’re passionate about delivering a high level of customer service to internal and external stakeholders from all levels of the business, communicating professionally and eloquently through verbal and written methods of communication.

• Excel - Spotting errors, data cleansing, creating spreadsheets with formulas and analysing data by conducting V-Lookups, Pivot tables (Essential)
• Attention to detail and Analytical
• Teamwork
• Organisation and Proactive
• Customer Focus and Stakeholder Management

You'll hold a full and clean driving licence, enticed about the opportunity to travel across Wales and the North-West region to attend and support at meetings.

At NFU Mutual, we support an inclusive workplace and value all the differences that make us unique. We celebrate the creativity and innovation that comes from diverse perspectives and experiences and share a common vision of doing the right thing for our customers and employees.

We recognise that some candidates may experience barriers during the recruitment process. So, we encourage candidates to discuss any adjustments or accommodations they need to be the best they can be throughout our recruitment process.

We're proud to be a Disability Confident Employer, a Race at Work and Women in Finance Charter signatory and welcome applications from people of all backgrounds, regardless of age, ethnicity, disability, neurodiversity, gender, religion, marital status, sexual orientation, or socioeconomic background.

Benefits and Rewards

When you join our team,you can expecta supportive cultureandanattractive range ofrewards and benefitsincluding:

• Salary up to £28,000 depending on experience
• Annual bonus (up to 10% of salary)
• Contributory pension scheme, up to 20%, including your 8% contribution
• 25 days annual leave + bank holidays + buy/sell/save holiday trading scheme
• A Family Friendly policy that helps you balance your work and family responsibilities
• Access to savings at High Street brands, travel and supermarkets
• £20 contribution to a monthly gym membership – subject to T&Cs
• Health and wellbeing plan- cashback for dentist, opticians, physio and more
• Access to voluntary benefits, including health assessments, private medical insurance and dental insurance
• Employee Volunteering - volunteerin the community for one day each year
• Unlimited access to Refer a Friend £500 bonus scheme
• Life Assurance coverof 4 x salary
• Employee discounts of 15% on a range of NFU Mutual insurance policies.

Working at NFU Mutual

We’reone of the UK’s leading general insurance and financial services companies. For over 110 yearswe’veput our customers at the heart of everything we do.Ourpeopleare just as important to us.

Wepride ourselves on being “a great place to work” and our Gallup Exceptional Workplace 2025 award was not only awarded with Distinction but also named us as the first UK-based company to receive a Gallup Exceptional Workplace for ten years in a row. We are also the only Insurer to feature in the LinkedIn Top 15 Companies 2025 list of ‘Best midsize employers to grow your career in the UK’, the Glassdoor Best Places to Work UK List 2023 and 2024, and were recognised as a certified UK Top Employer by the Top Employers Institute in 2023, 2024 and 2025.

We offer a supportive culture where we empower and inspire our people to perform, offer them opportunities to grow, and recognise and reward their contribution. Our people are proud to work for a company that respects them and their communities, and they trust us to be financially sustainable, so we are successful now and in the future.

We are a leading provider of General Insurance and Financial Services. From our strong farming roots we’ve grown to become a UK-wide organisation, turning over £1billion annually. Yet success hasn’t gone to our heads. We’re proud to remain completely customer focused, down-to-earth and committed to the rural communities we’ve grown from.

Our ethos - of trust, respect and personal service - lies at the heart of all we do and has seen us build an enviable reputation for exceptional member loyalty. Though we’ve been in business for over 110 years, we have big ambitions for the future. And that’s why we’re looking for talented people to join our growing organisation. Talented people like you.

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