Employment Support Coach
Seetec Group Ltd.
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Benefits offered by this job
Job summary
Seetec Group is seeking an Assistant Employment Adviser to support participants in finding and sustaining work. You’ll assist with job searches, CVs, and job-club activities, delivering welcoming, customer-focused support across Bodmin and Liskeard.
Training is provided, and there are clear progression opportunities within the Seetec Group. The role is office-based, 37 hours weekly, with a competitive salary of £25,877.80 per annum and a benefits package including leave, pension, healthcare, and
Qualifications
- GCSEs or equivalent in English and Maths (Grade C or above).
- Fully IT literate with Microsoft Office 365 and collaboration tools (Teams, Skype).
- Experience in a target-driven environment.
- Experience delivering services to meet contractual and quality standards.
- Knowledge of the employability industry.
- Experience of providing information, advice and guidance to customers.
- Full driving licence for deployment across regions.
Responsibilities
- Meet and exceed personal performance targets and customer service standards.
- Make initial outbound welcome calls to engage Participants after referrals.
- Conduct welcome meetings for individuals or small groups (in person/remote).
- Undertake initial assessments to identify barriers to employment.
- Organise job search and job club activities, including CVs and applications.
- Provide phone/online support to a caseload of in-work participants.
- Provide regular reviews and ad-hoc support to sustain employment.
- Collaborate with Employment Advisors to track SMART development targets.
- Learn signposting services; understand disabilities, housing, benefits.
- Source job opportunities locally and assist Employer Engagement.
- Undertake direct marketing to employers via email/LinkedIn/Facebook/Twitter.
- Provide pre-employment support (travel, work wear) and ongoing support.
- Assist with Exit Reports as participants leave.
- Participate in continuous improvement to deliver excellent service.
Skills
Education
Tools
Job description
Seetec Group is seeking an Assistant Employment Adviser to support participants in finding and sustaining work. You’ll assist with job searches, CVs, and job-club activities, delivering welcoming, customer-focused support across Bodmin and Liskeard.
Training is provided, and there are clear progression opportunities within the Seetec Group. The role is office-based, 37 hours weekly, with a competitive salary of £25,877.80 per annum and a benefits package including leave, pension, healthcare, and
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