Employee Relations Specialist - On-site ER Coach

GXO Logistics, Inc.; United Kingdom; Remote; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Company pension

Private medical & dental insurance

24/7 online GP service

Life assurance

Employee assistance programme

MyBenefits discounts

Cycle to work scheme

Job summary

GXO Logistics, Inc. is seeking an experienced HR Advisor to join the NHS Supply Chain contract in Bury St. Edmunds.

Working on-site, you will partner with managers to provide expert Employee Relations support, ensuring HR policies are applied consistently and compliantly while helping to create a positive employee experience. You will manage ER cases, support absence management, deliver people-focused initiatives, use data to identify trends and drive improvements across the site.

Qualifications

• CIPD Level 3 qualification and fast-paced environment experience.
• Experience coaching managers on HR policies and employment law.
• Experience managing high volumes of Employee Relations cases.
• Strong organizational and analytical abilities with data use.

Responsibilities

• Manage a varied Employee Relations caseload (disciplinary, grievance, absence, flexible working).
• Coach managers on HR policies, employment law, and case management.
• Monitor absence trends with Occupational Health to improve attendance and wellbeing.
• Support recruitment, onboarding, contract changes, and HR administration.
• Contribute to employee engagement initiatives and HR process improvements.

Skills

Communication skills

Stakeholder management

HR policy knowledge

Employee relations

Education

CIPD Level 3

Tools

Excel

Microsoft Office

Job description

GXO Logistics, Inc. is seeking an experienced HR Advisor to join the NHS Supply Chain contract in Bury St. Edmunds.

Working on-site, you will partner with managers to provide expert Employee Relations support, ensuring HR policies are applied consistently and compliantly while helping to create a positive employee experience. You will manage ER cases, support absence management, deliver people-focused initiatives, use data to identify trends and drive improvements across the site.