Employee Relations Specialist

PS; United Kingdom; Remote; GBP 75,000 - 84,000; Full time

Job summary

A luxury hospitality company is seeking an Employee Relations Specialist to foster integrity and accountability across its properties. This role involves designing policies, managing investigations, and implementing training on best practices. Ideal candidates possess a Bachelor's degree in HR and at least two years of relevant experience in a multi-brand environment. This position is full-time and offers remote work options. Benefits include comprehensive healthcare, a 401K plan, and unlimited PTO.

Benefits

Medical, dental, and vision insurance

401K retirement plan with company matching

Unlimited PTO

Qualifications

• Minimum 2 years of progressive employee relations experience in hospitality.
• Proven experience conducting complex workplace investigations.
• Deep understanding of global employment practices and compliance.

Responsibilities

• Lead the design and implementation of the Group’s Code of Conduct.
• Conduct confidential investigations into sensitive employee relations issues.
• Develop and deliver training programs on employee relations best practices.

Skills

Communication

Analytical skills

Stakeholder management

Education

Bachelor’s degree in Human Resources

HR certification (preferred)

Tools

HR management systems

Job description

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About the Job

About PS

PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield‑Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality.

Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial.

With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line‑free departures and arrivals. Every moment is carefully orchestrated by our expert team – private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft.

Inside our private terminals, guests enjoy serene suites, chef‑prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences.

We are building more than terminals – we are shaping a new way to travel. If you’re passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS.

The Role

The Employee Relations Specialist serves as a key member of our Human Resources team, responsible for fostering a culture of integrity, accountability, and respect across PS’ portfolio of properties and HQ.

Reporting directly to the Head of People, this role partners closely with the Compliance & Ethics Department, in‑house legal counsel, and HR Business Partners across the business to ensure consistent alignment of employee relations policies, investigatory practices, and training initiatives with Group standards.

The Employee Relations Specialist will lead the development and integration of the Group’s Code of Conduct, manage complex and sensitive employee relations matters, and act as a trusted advisor to HR business Partners and business leaders across the system.

Key Responsibilities

Code of Conduct & Policy Integration

• Lead the design, integration and implementation of the Group’s Code of Conduct across all properties, support centers and HQ
• Collaborate with the Compliance & Ethics Department to ensure employee relations policies and investigatory processes align with global compliance frameworks and regulatory obligations
• Partner with in‑house Legal Counsel and HR team to maintain and update the Employee Handbook, ensuring consistency across jurisdictions and compliance with evolving local labor laws.

Employee Relations & Investigations

• Conduct thorough, objective, and confidential investigations into sensitive employee relations issues, including Code of Conduct violations, workplace conflicts, and complaints
• Advise HR teams and leadership on complex employee relations cases, performance management, and disciplinary actions, ensuring fairness and adherence to Group best practices
• Maintain comprehensive case documentation and support consistent application of investigatory procedures across all markets

Training & Development

• Develop and deliver manager training programs focused on employee relations best practices, Code of Conduct expectations, and evolving employment law trends
• Partner with Learning & Development and regional HR teams to embed ethics, compliance, and respectful workplace principals into leadership and onboarding programs

Project & Systems Management

• Project manage the implementation and enhancement of the Group’s case management system, ensuring adoption, data accuracy, and global reporting consistency
• Analyze employee relations data and trends to identify areas of opportunity, risk, and improvement, and present findings to senior HR leadership

Collaboration & Advisory

• Serve as a strategic advisor to HR business Partners and property leadership, promoting a fair, transparent, and ethical workplace culture
• Partner cross‑functionally with Compliance, Legal, and HR Operations teams to harmonize processes and strengthen organizational accountability
• Support the Head of People in developing global employee relations strategies and initiatives that reinforce PS’ values and brand promise

Perform other related duties and projects as assigned

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, or related field required; advanced degree of HR certification preferred
• Minimum 2 years of progressive employee relations experience, preferable within a global, multi‑brand, or luxury hospitality organization
• Proven experience conducting and managing complex, cross‑regional workplace investigations
• Deep understanding of global employment practices, compliance frameworks, and ethical standards
• Exceptional communication, facilitation, and stakeholder management skills, with an ability to influence across cultures and organizational levels
• Strong analytical and project management skills, with experience implementing HR or case management systems
• Demonstrated integrity, discretion, and sound professional judgement

Employee Benefits

• Employee benefits include medical, dental, vision, life insurance, long‑term and short‑term disability.
• 401K retirement plan with company matching
• Health and Dependent Care FSA and HSA with company matching.
• Unlimited PTO
• Monthly Health and Wellness, and cell phone reimbursement
• A great career path with promotion opportunities

Salary Range: $100,000‑110,000 Annually

Job Type: Full‑time, remote (Monday‑Friday)

Work Location: Must be located in one of the following Metro Areas: Los Angeles, Miami, Atlanta, Dallas/Ft. Worth

Location: United States (Remote)