Employee Relations Partner - Heathrow HR Leader

Dnata; Rectory Hartlands; On-site; GBP 38,000 - 52,000; Full time

Benefits offered by this job

Global Emirates family

Free meals on site

Wellbeing support

Job summary

Dnata is seeking an Employee Relations Partner to manage a high-volume ER caseload across UK sites from Heathrow. The role focuses on coaching line managers, interpreting policies, and ensuring compliant commercial decisions in line with business needs.

As part of Central Functions, you’ll provide expert HR policy guidance, build stakeholder relationships, and drive continuous improvement within the HR team. Travel to UK sites is required for this permanent role.

Qualifications

• Experience in Employee Relations/HR Generalist or similar.
• Knowledge of UK employment law and HR best practices.
• Proven coaching and stakeholder engagement skills.

Responsibilities

• Serve as the first point of contact for ER issues.
• Provide expert advice on HR policies and procedures.
• Coach line managers through 1:1 sessions and group training on performance, disciplinaries, grievances, and absence management.
• Ensure compliance with employment legislation and company policies.
• Maintain accurate case records and documentation.
• Build relationships with stakeholders and provide consultative issue resolution.
• Manage a high-volume ER caseload, including complex/sensitive cases.
• Contribute to continuous improvement within HR team.
• Participate in broader people-focused projects as needed.
• Champion fairness, inclusion, and respect in employee relations practices.

Skills

ER case management

UK employment law

Coaching managers

Stakeholder engagement

Commercially minded

Job description

Dnata is seeking an Employee Relations Partner to manage a high-volume ER caseload across UK sites from Heathrow. The role focuses on coaching line managers, interpreting policies, and ensuring compliant commercial decisions in line with business needs.

As part of Central Functions, you’ll provide expert HR policy guidance, build stakeholder relationships, and drive continuous improvement within the HR team. Travel to UK sites is required for this permanent role.