Employee Relations Advisor

Abm Careers; Greater London; On-site; GBP 35,000 - 48,000; Full time

Benefits offered by this job

24/7 GP access

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work scheme

Perks at Work access

Life resources and tools

Online chat or support in crisis

Job summary

ABM is seeking an ER Advisor to provide pragmatic, commercial advice on employee relations across London, based at Heathrow. You will handle discipline, grievances, TUPE, absence management, and HR policies, reporting to the HR Business Partner.

This full-time, 40-hour per week role runs Monday to Friday with salaried compensation and a comprehensive benefits package. You will support line managers and work with Payroll and HR admin to maintain accurate records and drive policy improvement.

Qualifications

• Strong ER knowledge and expertise.
• Experience handling discipline, grievances, TUPE, absence management, and policy updates.
• Ability to coach managers and implement HR initiatives.

Responsibilities

• Act as primary point of contact for ER cases for managers.
• Ensure ER matters are handled fairly and in line with legal and company requirements.
• Log and update ER queries for reporting purposes.
• Collaborate with the HR team to update policies in line with legislation.
• Prepare tribunal responses and evidence bundles with the legal team.
• Support line managers to drive continuous improvement and engagement.
• Coach operational managers to enhance people management skills.
• Coordinate with HR administration and Payroll to maintain accurate records.
• Knowledge of TUPE and experience in fast-paced environments.

Skills

ER knowledge

Employee relations

Coaching managers

Policy development

Attention to detail

Job description

Job Title: ER Advisor

Reporting To: HR Business Partner

Location: Heathrow

Contract: Full Time 40 hours Permanent

Work Pattern: Monday to Friday

Salary: Salaried

ROLE OVERVIEW AND PURPOSE

To provide pragmatic,commercialandtimelyadvice on all employee relations matters including discipline, grievances, TUPE, absence management, restructuring and all HR Policies. You will also provide support to your line manager, and operational leads, on work across London as and whenrequired.

KEY RESPONSIBILITIES

• To act as the primary point of contact for all managers on ER cases in a fast-paced environment
• Ensure ER matters are handled fairly and consistently in line with legal and Company requirements
• To log and update all ER queries for reporting purposes
• Work closely with your line manager tomonitor,reviewand update all policies in line with current legislation and best practice
• To prepare employment tribunal responses and evidence bundles and work with the legal team to ensure financial and legal risk minimised
• To help managers implement initiatives to help drive continuous improvement and employee engagement in the business
• To undertake coaching and training with managers to improve skills and knowledge in people management
• Develop and coach operational managers
• To work in partnership with the HR administration and Payroll Teams to ensure data records are consistently and accurately maintained
• Strong ER knowledge andexpertiseor willingness to lead/develop
• Experience in facilities management, hospitality, or retail
• Used to working with high volumes in a fast-paced environment
• Able to prioritise effectively
• Attention to detail
• Knowledge of TUPE

We’reproud to offera great rangeof benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life EventCounselling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access toPerks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health,moneyand work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM’s benefits, visitour careers page