Employee Relations Advisor

ABM; Greater London; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

24/7 GP

Mental Health support

Get Fit Programme

Financial and legal support

Cycle to work

Perks at Work

Life resources

Crisis support

Job summary

ABM is seeking an ER Advisor based near Heathrow to provide pragmatic, timely employee relations guidance across London operations. You will support line managers, handle disciplinary and grievance matters, and contribute to policy development and training initiatives.

The role requires strong ER expertise, experience in high-volume environments, and the ability to partner with HR and Payroll to maintain accurate data records. Monday to Friday, full-time, salaried position.

Qualifications

• Experience handling employee relations cases including discipline and grievances.
• Knowledge of TUPE and employment law.
• Ability to update and implement HR policies and procedures.
• Ability to coach managers in people management.

Responsibilities

• Act as primary contact for managers on ER cases in a fast-paced environment.
• Ensure ER matters align with legal requirements and company policy.
• Log and report ER queries for tracking and analytics.
• Collaborate with HR and Payroll to maintain accurate records.
• Prepare tribunal responses and supporting evidence with Legal team.

Skills

Employee relations

TUPE

Policy knowledge

Coaching managers

Absence management

Job description

Job Title: ER Advisor

Reporting To: HR Business Partner

Location: Heathrow

Contract: Full Time 40 hours Permanent

Work Pattern: Monday to Friday

Salary: Salaried

ROLE OVERVIEW AND PURPOSE

To provide pragmatic,commercialandtimelyadvice on all employee relations matters including discipline, grievances, TUPE, absence management, restructuring and all HR Policies. You will also provide support to your line manager, and operational leads, on work across London as and whenrequired.

KEY RESPONSIBILITIES

• To act as the primary point of contact for all managers on ER cases in a fast-paced environment
• Ensure ER matters are handled fairly and consistently in line with legal and Company requirements
• To log and update all ER queries for reporting purposes
• Work closely with your line manager tomonitor,reviewand update all policies in line with current legislation and best practice
• To prepare employment tribunal responses and evidence bundles and work with the legal team to ensure financial and legal risk minimised
• To help managers implement initiatives to help drive continuous improvement and employee engagement in the business
• To undertake coaching and training with managers to improve skills and knowledge in people management
• Develop and coach operational managers
• To work in partnership with the HR administration and Payroll Teams to ensure data records are consistently and accurately maintained
• Strong ER knowledge andexpertiseor willingness to lead/develop
• Experience in facilities management, hospitality, or retail
• Used to working with high volumes in a fast-paced environment
• Able to prioritise effectively
• Attention to detail
• Knowledge of TUPE

We'reproud to offera great rangeof benefits including:

• 24/7 GP: Both you and your immediate family can speak to a UK-based GP from the comfort of your own home
• Mental Health support and Life EventCounselling
• Get Fit Programme
• Financial and legal support
• Cycle to work scheme
• Access toPerks at Work, our innovative employee app where you can find:
• Perks: discounts, gift cards, cashback, and exclusive offers
• Life: Search for resources and tools on topics ranging from family and life to health,moneyand work
• Support: Online chat or telephone service for urgent support in a crisis

For more information about ABM's benefits, visitour careers page