Employee Experience & Lifecycle Specialist

Project People; Reading; Hybrid; GBP 32,000 - 45,000; Full time

Job summary

Project People is seeking an Employee Experience Specialist for a 12 month FTC in Reading. The role focuses on delivering a consistent, positive employee experience across the lifecycle, handling HR administration, data, and reporting while driving improvements through automation and self-service solutions.

The role collaborates with employees, managers and People colleagues to provide timely support, accurate information and easy-to-use services, enabling an engaged and effective workforce.

Qualifications

• Experience in HR, People Operations or employee experience is desirable.
• Strong customer service mindset and focus on employee experience.
• Excellent administrative and data handling capabilities.
• Proactive in identifying improvements and automation opportunities.

Responsibilities

• Coordinate employee lifecycle activities from onboarding through offboarding with accurate data and clear communications.
• Manage and improve employee and manager-facing HR content and self-service processes.
• Respond to employee queries through People channels, aiming to simplify recurring requests.
• Produce People reporting and insights across absence, hybrid working, surveys and performance activity.
• Maintain accurate employee relations case information and support ER activity.
• Support People Managers with guidance, resources and engagement sessions.
• Ensure employee data is managed accurately across People processes.
• Collaborate with wider People and Business Enablement teams for joined-up support.
• Identify opportunities to streamline, automate and continuously improve the employee experience.

Skills

Customer service mindset

Administrative skills

Organisational skills

Prioritisation

Attention to detail

Communication skills

Initiative

Integrity

MS Office

Learning new systems

Job description

Project People is seeking an Employee Experience Specialist for a 12 month FTC in Reading. The role focuses on delivering a consistent, positive employee experience across the lifecycle, handling HR administration, data, and reporting while driving improvements through automation and self-service solutions.

The role collaborates with employees, managers and People colleagues to provide timely support, accurate information and easy-to-use services, enabling an engaged and effective workforce.