EMIS-Savvy Primary Care Administrator (Bank)

Leaders in Care; Warwick; On-site; GBP 20,000 - 29,000; Full time

Job summary

Leaders in Care is recruiting a Primary Care Administrator to provide reception and administrative support in a busy primary care unit. You’ll welcome patients, use EMIS to update records and manage enquiries, supporting appointment administration and patient flow alongside GPs and clinical staff.

This non-clinical role offers flexible bank shifts and dedicated registration support from Georgia at Leaders in Care.

Qualifications

• Previous experience using EMIS is essential
• Experience in reception, administration, customer service or call handling
• Strong communication skills and a calm, courteous approach
• Accurate data-entry skills and confidence handling confidential information
• The ability to manage competing priorities and follow procedures
• Reliability, flexibility and confidence working within a team
• Previous experience in a GP practice, primary care unit, urgent-care service or another healthcare setting would be advantageous.

Responsibilities

• Welcome patients, confirm their details and register arrivals accurately
• Use EMIS to update patient records and process administrative tasks
• Handle telephone and face-to-face enquiries professionally
• Support appointment administration, referrals and patient flow
• Keep clinicians informed about arrivals, waiting patients and outstanding actions
• Maintain confidentiality and accurate electronic records
• Complete opening, closing and handover procedures
• Escalate patient safety concerns promptly to the clinical team

Skills

EMIS experience

Reception skills

Communication skills

Tools

EMIS

Job description

Leaders in Care is recruiting a Primary Care Administrator to provide reception and administrative support in a busy primary care unit. You’ll welcome patients, use EMIS to update records and manage enquiries, supporting appointment administration and patient flow alongside GPs and clinical staff.

This non-clinical role offers flexible bank shifts and dedicated registration support from Georgia at Leaders in Care.