Primary Care Administrator

NHS Jobs; Bracknell; On-site; GBP 21,000 - 29,000; Full time

Benefits offered by this job

NHS Pension

20 days annual leave + bank holidays

Sick pay

Blue Light Card discounts

Free on-site parking

Opportunities for progression

On-site cafe

Job summary

NHS Jobs in Bracknell is seeking a capable administrator to support day-to-day coordination of same-day and Enhanced Access services. You will work with clinicians and GP practices to ensure smooth clinic operation.

Role involves clinic scheduling, reception duties, patient enquiries, and maintaining records. A supportive team environment and opportunities for progression are offered on site.

Qualifications

• Experience in administrative tasks
• Familiarity with EMIS or GP systems (advantage)
• Strong organisational and communication skills

Responsibilities

• Create and maintain clinics, appointment schedules and clinician rotas on EMIS.
• Coordinate bookings and support GP practices accessing services.
• Respond to enquiries from patients and surgeries; direct to appropriate person.
• Provide reception cover: greet patients, check-in, answer calls, liaise with clinicians.
• Maintain accurate patient records and prepare correspondence and reports.
• Support clinical team with admin tasks and follow up actions.
• Assist Primary Care Team with daily administration and escalate issues promptly.
• Coordinate IT equipment access and EMIS training; ensure mandatory training completion.

Job description

Working closely with the Primary Care Manager, clinicians and local GP practices, you will support the day-to-day coordination of our same-day and Enhanced Access services. You will be part of a supportive team where clinical and non-clinical colleagues work together, share knowledge and help each other. This is an opportunity to build on your primary care experience and contribute to services that make a difference to patients.

What youll be doing

• Creating and maintaining clinics, appointment schedules and clinician rotas on EMIS.
• Coordinating bookings and supporting GP practices that access our services for their patients.
• Responding to enquiries from patients, surgeries and their colleagues, resolving queries or directing them to the appropriate person.
• Providing reception cover as required, including welcoming patients, checking them in, answering telephone calls and liaising with clinicians to support the smooth running of clinics.
• Maintaining accurate patient records and preparing correspondence, reports and other documents.
• Supporting the clinical team with administrative tasks and following up outstanding actions.
• Assisting the Primary Care Team with daily administration, identifying priorities and escalating issues promptly.
• Supporting staff induction, including coordinating IT equipment, smartcard access and EMIS training, and following up mandatory training completion.
• Handling confidential information securely and following EBPC policies and procedures.

What we offer

• Contracted Monday-to-Friday hours.
• NHS Pension.
• 20 days annual leave plus bank holidays, pro rata.
• Sick pay.
• Blue Light Card discounts.
• Free on-site parking.
• Opportunities for progression On site cafe.
• A supportive team and the opportunity to contribute to local primary care services.