Emergency Operations Dispatcher — Life-Saving Team

South East Coast Ambulance Service NHS Foundation Trust; Gillingham; On-site; GBP 28,000 - 31,000; Full time

Benefits offered by this job

NHS Pension

27 days' holiday

Personal development opportunities

Salary sacrifice schemes

Occupational health and counselling

Wellbeing hub

NHS discounts

Job summary

South East Coast Ambulance Service NHS Foundation Trust is seeking a Resource Dispatcher at East EOC. The role is full-time, 37.5 hours per week, with a salary of £28,392 to £31,157 per annum plus unsocial hours enhancements.

You must be an EMA/HA with at least 6 months of experience and able to work well in a team under pressure. Strong typing, good education, and excellent interpersonal skills are essential to coordinate emergency responses and support frontline staff across our Trust.

Qualifications

• Must be an EMA/HA with at least 6 months experience.
• Fast/accurate typing skills and good standard of education.
• Able to work well within a team, remain calm under pressure and have strong interpersonal skills.

Responsibilities

• Answer 999 calls and dispatch appropriate response and resources.
• Work effectively within a team to coordinate emergency operations.
• Demonstrate problem solving and empathetic communication under pressure.

Skills

Teamwork

Typing

Problem solving

Interpersonal skills

Empathetic nature

Job description

South East Coast Ambulance Service NHS Foundation Trust is seeking a Resource Dispatcher at East EOC. The role is full-time, 37.5 hours per week, with a salary of £28,392 to £31,157 per annum plus unsocial hours enhancements.

You must be an EMA/HA with at least 6 months of experience and able to work well in a team under pressure. Strong typing, good education, and excellent interpersonal skills are essential to coordinate emergency responses and support frontline staff across our Trust.