999 Emergency Call Dispatcher — Make a Difference

South Western Ambulance Service NHS Foundation Trust; West of England; On-site; GBP 26,000 - 27,000; Full time

Benefits offered by this job

NHS Benefits

Generous annual leave

NHS Pension

Car leasing scheme

Free parking

Staff networks

Discounts

Job summary

The South Western Ambulance Service NHS Foundation Trust is seeking a 999 Call Handler (Emergency Medical Dispatcher) in Bristol. You will be the first point of contact for medical emergencies, recording details accurately and providing guidance while coordinating rapid support.

This role operates 24/7 across a 37.5 hour week, with NHS benefits including generous leave and pension, and opportunities for career development within the Emergency Operations Centre.

Qualifications

• Basic computer literacy with experience of inputting data accurately and quickly using a keyboard.
• Previous experience of dealing with members of the public in a customer service environment.

Skills

Keyboard skills

Data entry

Job description

The South Western Ambulance Service NHS Foundation Trust is seeking a 999 Call Handler (Emergency Medical Dispatcher) in Bristol. You will be the first point of contact for medical emergencies, recording details accurately and providing guidance while coordinating rapid support.

This role operates 24/7 across a 37.5 hour week, with NHS benefits including generous leave and pension, and opportunities for career development within the Emergency Operations Centre.