Emergency Call Taker: Calm, Critical-Response Hero

South Central Ambulance Service NHS Foundation Trust; Bicester; Presencial; GBP 15.000 - 21.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

NHS benefits

Annual leave

Employee Assistance Programme

Descripción de la vacante

South Central Ambulance Service NHS Foundation Trust is seeking an Emergency Call Taker for a part-time, on-site role in Bicester. You will be the first contact for callers in emergencies, using calm and compassionate communication to gather essential information and coordinate responses.

The position requires resilience and a genuine desire to help others, with full NHS training and benefits. On-site work from our Emergency Operations Centre in Bicester.

Formación

• Resilience and emotional awareness throughout shifts.
• Genuine desire to help others.

Responsabilidades

• Ask the right questions and provide reassurance to callers.
• Coordinate life-saving emergency response when needed.
• Support callers through critical situations with calm and clarity.

Conocimientos

Resilience

Empathy

Communication

Descripción del empleo

South Central Ambulance Service NHS Foundation Trust is seeking an Emergency Call Taker for a part-time, on-site role in Bicester. You will be the first contact for callers in emergencies, using calm and compassionate communication to gather essential information and coordinate responses.

The position requires resilience and a genuine desire to help others, with full NHS training and benefits. On-site work from our Emergency Operations Centre in Bicester.