EMEA Strategic Service Accounts Lead

Vertiv; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Vertiv is seeking a high-energy Accounts Manager, Service Sales Strategic Account to own strategic accounts, expand service revenue and position Vertiv as the partner of choice across the full lifecycle.

You will drive service sales across assigned accounts, build long-term relationships, lead Service Account Plans, collaborate with Strategic Account Directors and internal teams, and ensure a consistent, high-quality customer experience. International travel is required.

Qualifications

• Proven track record in service sales or account management.
• Strong understanding of service portfolio and customer base.
• Commercial mindset and customer focus.
• Strong collaboration and communication skills.

Responsibilities

• Drive service sales performance across assigned accounts
• Build and strengthen long‑term customer relationships
• Lead Service Account Plans and identify growth opportunities
• Collaborate with Strategic Account Directors and internal teams
• Support a consistent and high-quality customer experience

Skills

Accounts management

Service sales

Customer relationships

Collaboration

Communication

Education

Bachelor's degree

Tools

CRM software

Job description

Vertiv is seeking a high-energy Accounts Manager, Service Sales Strategic Account to own strategic accounts, expand service revenue and position Vertiv as the partner of choice across the full lifecycle.

You will drive service sales across assigned accounts, build long-term relationships, lead Service Account Plans, collaborate with Strategic Account Directors and internal teams, and ensure a consistent, high-quality customer experience. International travel is required.