Strategic Service Accounts Manager - EMEA

Vertiv; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Vertiv is seeking a high-energy Accounts Manager, Service Sales Strategic Account to own strategic accounts, expand service revenue and position Vertiv as the partner of choice across the full lifecycle.

You will drive service sales across assigned accounts, build long-term relationships, lead Service Account Plans, collaborate with Strategic Account Directors and internal teams, and ensure a consistent, high-quality customer experience. International travel is required.

Qualifications

• Proven track record in service sales or account management.
• Strong understanding of service portfolio and customer base.
• Commercial mindset and customer focus.
• Strong collaboration and communication skills.

Responsibilities

• Drive service sales performance across assigned accounts
• Build and strengthen long‑term customer relationships
• Lead Service Account Plans and identify growth opportunities
• Collaborate with Strategic Account Directors and internal teams
• Support a consistent and high-quality customer experience

Skills

Accounts management

Service sales

Customer relationships

Collaboration

Communication

Education

Bachelor's degree

Tools

CRM software

Job description

Job Description

Grow Your Impact. Strengthen Our Strategic Accounts.

This is a growth role at the core of Vertiv’s Service business.

Job Description

Grow Your Impact. Strengthen Our Strategic Accounts.

This is a growth role at the core of Vertiv’s Service business.

We’re looking for a high-energy, commercially driven Accounts Manager, Service Sales Strategic Account to take ownership of strategic accounts, expand service revenue, and position Vertiv as the partner of choice across the full lifecycle.

This role is ideal for individuals looking to expand their commercial exposure, strengthen customer engagement, and contribute to a high-priority area for Vertiv.

What You’ll Do

• Drive service sales performance across assigned accounts


• Build and strengthen long‑term customer relationships


• Lead Service Account Plans and identify growth opportunities


• Collaborate with Strategic Account Directors and internal teams


• Support a consistent and high-quality customer experience

What We’re Looking For

• Strong performance track record within Vertiv


• Good understanding of our service portfolio and customer base


• Commercial mindset and customer focus


• Strong collaboration and communication skills


• Experience in Service, Service Sales, or Account Management is a plus

Why This Opportunity

• Broaden your role and increase your business impact


• Gain exposure to strategic accounts and senior stakeholders


• Contribute to a key growth area for Vertiv


• Develop your career within the organization

Location & Travel

• UK, Ireland, Benelux, Germany


• International travel required