EMEA Sales Support Leader — Drive Automation & Excellence

AutoStore System, Inc

United Kingdom

Remote

GBP 90,000 - 130,000

Full time

8 days ago

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Benefits offered by this job

Health insurance
Generous pension plan
Remote work in the UK

Job summary

AutoStore System, Inc is seeking a Senior Manager, Sales Support – EMEA to lead and develop the regional Sales Support team. Manage the end-to-end process from orders to delivery, while modernising processes with automation and AI.

You will drive performance, coach talent, and ensure high-quality service for partners and customers across the EMEA region. The role is hands-on in leadership, requiring strong cross-functional collaboration with Sales, Finance, Operations, and IT, plus a focus on

Qualifications

  • 5+ years of relevant experience in Sales Support or similar operations.
  • 3+ years of people-management experience with a track record of development.
  • Experience with KPIs, SLAs, and operational performance tracking.
  • Good understanding of CRM/ERP systems and digital tools; interest in automation/AI.

Responsibilities

  • Lead, coach, and develop the EMEA Sales Support team to high performance.
  • Oversee operations across EMEA with timely bookings and quality service.
  • Monitor KPIs, identify bottlenecks, and drive improvements and automation.
  • Collaborate with Sales, Finance, Operations, Supply Chain, and IT.

Skills

Sales Support experience
People management
KPI management
Process improvement
CRM/ERP
Automation & AI
Salesforce

Tools

Salesforce

Job description

AutoStore System, Inc is seeking a Senior Manager, Sales Support – EMEA to lead and develop the regional Sales Support team. Manage the end-to-end process from orders to delivery, while modernising processes with automation and AI.

You will drive performance, coach talent, and ensure high-quality service for partners and customers across the EMEA region. The role is hands-on in leadership, requiring strong cross-functional collaboration with Sales, Finance, Operations, and IT, plus a focus on

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