EMEA Sales Support Lead - Automation & AI

AutoStore System GmbH; United Kingdom; Remote; GBP 110,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Remote work

Job summary

AutoStore is seeking a Senior Manager, Sales Support – EMEA to lead and develop the regional Sales Support team. You will guide the team through order processing, bookings, and delivery coordination, driving efficiency and high-quality service for partners and customers.

The role focuses on modernising processes, automation, and AI, while enabling cross-functional collaboration with Sales, Finance, Operations, and IT.

Qualifications

• 5+ years in Sales Support or Commercial Operations.
• 3+ years people-management experience.
• Experience with KPIs, SLAs, and booking cycles.

Responsibilities

• Lead and develop the EMEA Sales Support team.
• Oversee operations across EMEA with SLAs and high service quality.
• Monitor performance using data and KPIs; drive improvements.
• Drive automation and AI to improve efficiency and accuracy.
• Collaborate with Sales, Finance, Operations, Supply Chain, and IT.

Skills

Sales Support

Leadership

CRM

ERP

Process Improvement

KPIs

Data Analytics

Cross-functional Leadership

Tools

Salesforce

CRM tools

Job description

AutoStore is seeking a Senior Manager, Sales Support – EMEA to lead and develop the regional Sales Support team. You will guide the team through order processing, bookings, and delivery coordination, driving efficiency and high-quality service for partners and customers.

The role focuses on modernising processes, automation, and AI, while enabling cross-functional collaboration with Sales, Finance, Operations, and IT.