EMEA Sales Operations Analyst — Forecasting & CRM Guru

Megaport; Greater London; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Flexible working environments

Birthday Leave

Parental leave (12 weeks)

Study leave (5 days)

Learning opportunities

Health and wellness program

Performance bonus

Job summary

Megaport is seeking a proactive Sales Operations Analyst to support the EMEA Sales Operations organization, improving forecasting, reporting accuracy, CRM governance, and operational efficiency across the region.

The role emphasizes solving operational problems, optimizing processes, and supporting fast-paced sales teams, with collaboration across cross-functional partners and latitude for growth in the EMEA region.

Qualifications

• 3+ years of Sales Operations, Business Operations, or Revenue Operations experience.
• Experience supporting sales organizations in fast-paced environments.
• Strong analytical and reporting capabilities.
• Excellent communication and organizational skills.

Responsibilities

• Support forecasting processes, pipeline reviews, and CRM governance activities.
• Maintain dashboards, reports, and operational metrics for regional leadership.
• Analyze pipeline quality, sales performance trends, and operational KPIs.
• Improve CRM data quality and process compliance.
• Support territory management and account alignment activities.
• Assist with quote management and opportunity administration workflows.
• Coordinate with Systems & Tools teams regarding Salesforce issues and enhancements.
• Support onboarding, documentation, and process communication initiatives.
• Assist with operational readiness for new products, process rollouts, and GTM initiatives.
• Collaborate with regional sales leadership and cross-functional business partners.
• Support Latitude operational initiatives within the EMEA region.

Skills

Analytical thinking

Communication

Organization

Prioritization

Tools

Salesforce CRM

Excel

Job description

Megaport is seeking a proactive Sales Operations Analyst to support the EMEA Sales Operations organization, improving forecasting, reporting accuracy, CRM governance, and operational efficiency across the region.

The role emphasizes solving operational problems, optimizing processes, and supporting fast-paced sales teams, with collaboration across cross-functional partners and latitude for growth in the EMEA region.