EMEA Regional Operations Leader

Sumsub; Greater London; Remote; GBP 70,000 - 100,000; Full time

Benefits offered by this job

Remote-first culture

Flexible hours

Extra time off

Impactful work

Competitive pay

Global teams

Growth opportunities

Life events bonuses

Team offsites

Tools and setup

Job summary

Sumsub is seeking a Regional Operations Manager for the EU/UK region to coordinate priorities and align cross-functional teams across Sales, Legal, Finance, Product and Customer Success. You will monitor performance, design clear processes and drive region-wide initiatives in a remote-first, global fintech environment.

You will work with regional heads and C-level executives to set measurable targets, allocate resources and report outcomes, ensuring readiness for evolving local requirements and

Qualifications

• 3–5+ years in operations management within a fast-paced international fintech or regtech company.
• Proven track record of aligning cross-functional teams and executing complex regional initiatives from inception to delivery.
• Strong analytical and strategic mindset with ability to evaluate proposals and design high-impact initiatives.
• Demonstrated ability to define clear targets (OKRs/KPIs), monitor progress, and drive results for region-specific projects.
• Exceptional interpersonal and communication skills, adept at managing diverse stakeholders and aligning teams.

Responsibilities

• Plan and coordinate operational priorities for the EU/UK region, aligning local needs with company goals and processes.
• Collaborate with Sales, Customer Success, Legal, Finance and Product to keep workflows moving.
• Monitor operational performance, identify bottlenecks, and use data to propose improvements.
• Develop and maintain clear processes, documentation and controls for consistent regional work.
• Coordinate regional initiatives, projects and launches, tracking owners, timelines and risks.
• Gather feedback from regional teams and share relevant insights.
• Support regional planning, resource allocation and reporting.
• Prepare teams for changes in local requirements or priorities in partnership with relevant teams.

Skills

Cross-functional leadership

OKRs/KPIs

Analytics

Stakeholder management

Operations management

Education

Bachelor's degree in Business Administration/Management

Job description

Sumsub is seeking a Regional Operations Manager for the EU/UK region to coordinate priorities and align cross-functional teams across Sales, Legal, Finance, Product and Customer Success. You will monitor performance, design clear processes and drive region-wide initiatives in a remote-first, global fintech environment.

You will work with regional heads and C-level executives to set measurable targets, allocate resources and report outcomes, ensuring readiness for evolving local requirements and