EMEA Growth Analytics Lead for Enterprise Portfolio

Uber Technologies Inc.; Greater London; Ibrido; GBP 110.000 - 160.000; Tempo pieno

Vantaggi offerti da questo lavoro

Bonuses

Equity

Benefits

Descrizione del lavoro

Uber Technologies Inc. is seeking a Customer Success Manager for EMEA Enterprise Accounts (analytics) to lead data-driven insights that inform trading decisions, market entry, and store expansion across the portfolio.

You will collaborate with a strategy-focused CS Manager, build a repeatable EMEA operating model, and partner with local market teams to deliver cross-market value and action-oriented recommendations.

Competenze

• 6+ years' experience in account management, customer success, strategic partnerships, commercial strategy, consulting or a comparable client-facing role.
• Demonstrable experience owning senior, multi-stakeholder relationships, including at C-Suite or equivalent level.
• Strong analytical judgement and ability to turn data into clear recommendations.

Mansioni

• Present data and insights to the Fund and Brands, adapting communication for commercial and analytical stakeholders.
• Design and run a standardised EMEA-level QBR for the portfolio.
• Build reporting by brand and market to provide a single view of performance.
• Own cross-market prospect pipeline management and coordinate with HQ and local teams.
• Source data across EMEA markets and turn it into actionable insights.
• Set the analytical agenda and direct the work of a dedicated analyst.
• Present recommendations credibly to brand C-Suite and investment-fund finance professionals.
• Coordinate information gathering across account teams in EMEA markets.
• Win merchant sentiment by delivering elevated, consistent service.
• Define operating model, cadence and playbook for EMEA Enterprise account management.

Conoscenze

Analytical judgement

Communication skills

Stakeholder management

Multi-market experience

Descrizione del lavoro

Uber Technologies Inc. is seeking a Customer Success Manager for EMEA Enterprise Accounts (analytics) to lead data-driven insights that inform trading decisions, market entry, and store expansion across the portfolio.

You will collaborate with a strategy-focused CS Manager, build a repeatable EMEA operating model, and partner with local market teams to deliver cross-market value and action-oriented recommendations.