EMEA Enterprise Implementation Lead

Planhat; Greater London; On-site; GBP 60,000 - 80,000; Full time

Job summary

Planhat is seeking a skilled consultant to lead enterprise implementations and ensure customer success. You will manage timelines, coach clients, and leverage Planhat effectively to meet business goals.

The ideal candidate has a strong background in customer success or project management, excellent communication skills, and the ability to manage multiple stakeholders and priorities.

This role offers a unique opportunity to impact customer engagements positively while driving measurable results.

Qualifications

• Experience in leading complex software implementations, especially in SaaS, CRM, or RevOps ecosystems.
• Strong project management skills and ability to juggle multiple customers and priorities.
• Exceptional verbal and written communication skills.

Responsibilities

• Lead enterprise implementations from kickoff to go-live, ensuring timelines and outcomes are achieved.
• Be a product expert and advise customers on leveraging Planhat effectively.
• Facilitate enablement sessions for leaders, admins, and end users.

Skills

Customer Success

Project Management

Communication Skills

Technical Savviness

Data Integration

Job description

Planhat is seeking a skilled consultant to lead enterprise implementations and ensure customer success. You will manage timelines, coach clients, and leverage Planhat effectively to meet business goals.

The ideal candidate has a strong background in customer success or project management, excellent communication skills, and the ability to manage multiple stakeholders and priorities.

This role offers a unique opportunity to impact customer engagements positively while driving measurable results.