EMEA Commercial Support Specialist

Verdant Specialty Solutions LLC; Halifax; On-site; GBP 26,000 - 34,000; Full time

Job summary

Verdant Specialty Solutions LLC is seeking a highly organised Internal Sales Support to join our busy Sales, Commercial and Technical teams within the Home & Personal Care (HPC) business. The role supports day-to-day commercial activities across PC and HI&I markets in EMEA.

The role acts as a key link between customers, Sales Managers and internal departments, handling enquiries, coordinating samples and quotations, supporting commercial opportunities and ensuring high service standards.

Qualifications

• Excellent written & verbal communication skills.
• Strong customer service skills with a customer-focused approach.
• Excellent organisational & time-management skills.
• High attention to detail and accuracy.
• Ability to work in a fast-paced, deadline-driven commercial environment.
• Good working knowledge of Microsoft Office applications.

Responsibilities

• Provide day-to-day administrative and commercial support to the HPC Sales Managers across the PC and HI&I markets.
• Coordinate customer enquiries and prepare quotations for smaller customers and distributors.
• Maintain accurate records of sample requests, customer interactions and sales opportunities; update opportunity pipelines.
• Support relationship development with customers, distributors and trading partners; follow up on enquiries.
• Coordinate requests for technical, regulatory documentation and certifications with Regulatory/Technical teams.
• Assist with market research, lead generation and dissemination of marketing information to customers and distributors.
• Attend exhibitions and events as required to support the Sales Team.

Skills

Excellent communication

Customer service

Organisational skills

Time management

Attention to detail

Problem solving

Cross-functional teamwork

Proactive ownership

Supply chain understanding

Tools

SAP

CRM systems

MS Office (Excel, Word, Outlook, PowerPoint)

Job description

Verdant Specialty Solutions LLC is seeking a highly organised Internal Sales Support to join our busy Sales, Commercial and Technical teams within the Home & Personal Care (HPC) business. The role supports day-to-day commercial activities across PC and HI&I markets in EMEA.

The role acts as a key link between customers, Sales Managers and internal departments, handling enquiries, coordinating samples and quotations, supporting commercial opportunities and ensuring high service standards.