EMEA Commercial Excellence & Enablement Specialist

Johnson Controls; Manchester; On-site; GBP 65,000 - 90,000; Full time

Benefits offered by this job

Competitive salary + bonus

25 days holiday + bank holidays

Private healthcare

Pension

Life insurance

Employee Assistance Program

Employee referral scheme

Employee discounts

Cycle to Work scheme

Discounts on Johnson Controls products

Training and career development

Supportive, collaborative culture

Job summary

Johnson Controls in Manchester seeks a Commercial Operations and Enablement Specialist to drive data quality, sales process discipline and pipeline visibility across the EMEA Controls business. You will collaborate with Sales, Marketing, Product Management, Finance and Operations to enable data-driven decision making and commercial excellence.

The role focuses on CRM adoption, reporting accuracy and enablement activities, with opportunities for professional growth in a collaborative,

Qualifications

• Bachelor's degree or equivalent in a relevant field.
• 5-7 years' experience in commercial operations, sales operations or analytics.
• Experience using Salesforce, Power BI, Excel and Microsoft 365.
• Good understanding of CRM processes, forecasting and performance reporting.
• Strong analytical and communication skills.

Responsibilities

• Coordinate commercial planning activities, including performance reporting and governance follow-up.
• Drive Salesforce data quality, opportunity management, and pipeline hygiene across the EMEA Controls business.
• Prepare and analyse data for pipeline reviews, forecasts, and KPI tracking.
• Develop and maintain Power BI dashboards, reports and performance summaries.
• Support sales enablement through onboarding resources, playbooks and training materials.
• Monitor adoption of commercial tools and enablement programmes.
• Collaborate with Sales and Marketing to support demand generation and campaign tracking.
• Identify process improvements and document standard ways of working.

Skills

Commercial operations

Sales operations

Data analytics

Stakeholder management

Problem solving

Education

Bachelor's degree in Business, Engineering, Finance, Marketing, Data Analytics or related

Tools

Salesforce

Power BI

Excel

Microsoft 365

Job description

Johnson Controls in Manchester seeks a Commercial Operations and Enablement Specialist to drive data quality, sales process discipline and pipeline visibility across the EMEA Controls business. You will collaborate with Sales, Marketing, Product Management, Finance and Operations to enable data-driven decision making and commercial excellence.

The role focuses on CRM adoption, reporting accuracy and enablement activities, with opportunities for professional growth in a collaborative,