Elite Venue Sales Leader: Conference & Events Growth

Sodexo; Brighton; On-site; GBP 60,000 - 90,000; Full time

Benefits offered by this job

Mental health support

Employee Assistance

Wellbeing app free access

Discounts scheme

Salary Finance

Retirement plan

Death in service

Learning & development

Cycle to work

Volunteering opportunities

Flexible work environment

Job summary

Sodexo Live! is seeking a commercially driven Sales Manager to lead Conference & Events sales at the American Express Stadium, home of Brighton & Hove Albion FC.

You will own the events sales strategy, drive growth and develop high-value client relationships while delivering exceptional experiences. As a leader, you’ll coach a team and collaborate with operations, culinary, finance and marketing to exceed client expectations and grow non-matchday events.

Qualifications

• Proven experience leading Conference & Events sales within a venue, hospitality, stadium or events environment.
• Track record of delivering challenging sales targets and revenue growth.
• Experience managing proactive business development activity and reactive sales enquiries.
• Strong forecasting, pipeline management and conversion skills.
• Experience managing key accounts and high-value client relationships.
• Ability to coach, motivate and develop a successful sales team.
• Excellent communication and stakeholder management skills.
• Customer-first mindset and passion for creating exceptional event experiences.
• Strong CRM and reporting capability, with the ability to turn data into action.

Responsibilities

• Lead and develop a high-performing sales team comprising a Business Development Manager and three Sales Coordinators.
• Own the delivery of annual sales budget.
• Drive conversion, revenue growth, forecasting accuracy and pipeline performance.
• Build and develop key client relationships, securing high-value and strategic events.
• Identify new commercial opportunities and grow the venue's non-matchday event programme, including the Fan Zone and Terrace events.
• Work closely with operational, culinary, finance and marketing teams to ensure every event exceeds client expectations.
• Use market insight, customer feedback and sales data to continuously improve performance.
• Champion outstanding customer service throughout the entire sales journey.

Job description

Sodexo Live! is seeking a commercially driven Sales Manager to lead Conference & Events sales at the American Express Stadium, home of Brighton & Hove Albion FC.

You will own the events sales strategy, drive growth and develop high-value client relationships while delivering exceptional experiences. As a leader, you’ll coach a team and collaborate with operations, culinary, finance and marketing to exceed client expectations and grow non-matchday events.