Sales and Event Coordinator

Sodexo; Brighton; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Free Lunches

Free parking

Unlimited access to wellbeing platform

Employee Assistance Programme

Health and wellbeing app access

Sodexo Discounts Scheme

Salary Finance Platform

Sodexo Retirement Plan

Death-in-Service benefit

Learning and development tools

Cycle to Work Scheme

Volunteering Opportunities

Flexible and dynamic work environment

Job summary

Sodexo Live! at the American Express Stadium in Brighton is seeking a Sales & Events Coordinator. You will convert enquiries into bookings, coordinate conferences and events, and work with the Sales Manager and Event Operations teams to deliver exceptional client experiences.

You'll manage proposals, quotations, contracts and CRM data while supporting revenue growth across a multi‑million‑pound events programme and ensuring seamless handover to operations.

Qualifications

• Experience within conference and events sales, event coordination, hospitality or venue operations.
• Strong communication skills and confidence dealing with clients by phone, email and face-to-face.
• Excellent organisational skills and the ability to manage multiple enquiries and deadlines.
• Experience preparing proposals, quotations, contracts or event documentation.
• Strong attention to detail and a commitment to delivering exceptional customer service.
• Good commercial awareness and understanding of revenue targets.
• Experience using CRM systems and Microsoft Office.
• A proactive, positive and solution-focused approach.
• The ability to work collaboratively across sales, operations, catering and venue teams.

Responsibilities

• Managing and responding to conference and events enquiries.
• Qualifying opportunities and converting enquiries into confirmed bookings.
• Preparing tailored proposals, quotations and contracts.
• Following up with prospective clients to maximise conversion opportunities.
• Building and maintaining accurate event details within CRM and venue systems.
• Coordinating room layouts, catering requirements, AV, timings and special requests.
• Producing accurate event documentation and handover information for operational teams.
• Maintaining CRM records, booking information and sales reports.
• Supporting the Sales Manager with enquiry tracking and sales administration.
• Assisting the Business Development Manager with proactive sales opportunities and client follow-up.

Skills

Events sales

Customer communication

Organisational skills

Proposal & contracts

Attention to detail

Commercial awareness

CRM experience

Cross-team collaboration

Tools

CRM systems

Microsoft Office

Job description

Sales and Event Coordinator

• Brighton & Hove Albion Football Club, American Express Stadium, Village Way, Brighton BN1 9BL

• £highly competitive + excellent bonus and benefits

• 40hrs pw 5/7 with flexibility to cover events

• Free Lunches, free parking

Job Introduction

Turn Enquiries into Exceptional Events

Are you a talented coordinator with a passion for events, sales and delivering outstanding customer experiences?

Sodexo Live! is looking for a Sales & Events Coordinator to join our team at the iconic American Express Stadium, home of Brighton & Hove Albion FC.

This is an exciting opportunity to be at the heart of one of the South Coast's leading conference and events venues. You'll play a key role in converting enquiries into confirmed business, supporting revenue growth and ensuring every event is planned accurately, professionally and seamlessly from initial enquiry through to operational handover.

Whether it's corporate conferences, awards dinners, exhibitions, networking events or private celebrations, you'll help create memorable experiences while supporting the delivery of a multi-million-pound events programme.

As Sales & Events Coordinator, you'll work closely with the Sales Manager, Business Development Manager and Event Operations team to ensure clients receive an exceptional experience throughout their event journey.

We're seeking an organised, customer-focused and commercially minded individual who thrives in a fast-paced environment.

What You'll Do:

• Managing and responding to conference and events enquiries.
• Qualifying opportunities and converting enquiries into confirmed bookings.
• Preparing tailored proposals, quotations and contracts.
• Following up with prospective clients to maximise conversion opportunities.
• Building and maintaining accurate event details within CRM and venue systems.
• Coordinating room layouts, catering requirements, AV, timings and special requests.
• Producing accurate event documentation and handover information for operational teams.
• Maintaining CRM records, booking information and sales reports.
• Supporting the Sales Manager with enquiry tracking and sales administration.
• Assisting the Business Development Manager with proactive sales opportunities and client follow‑up.

What You Bring:

• Experience within conference and events sales, event coordination, hospitality or venue operations.
• Strong communication skills and confidence dealing with clients by phone, email and face‑to‑face.
• Excellent organisational skills and the ability to manage multiple enquiries and deadlines.
• Experience preparing proposals, quotations, contracts or event documentation.
• Strong attention to detail and a commitment to delivering exceptional customer service.
• Good commercial awareness and understanding of revenue targets.
• Experience using CRM systems and Microsoft Office.
• A proactive, positive and solution‑focused approach.
• The ability to work collaboratively across sales, operations, catering and venue teams.

What we offer:

Working with Sodexo Live! is more than a job; it's a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way. In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.

• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.

• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.

• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.

• Money Insights and financial benefits via the Salary Finance Platform.

• Save for your future by becoming a member of the Sodexo Retirement Plan

• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo

• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.

• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.

• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.

• Flexible and dynamic work environment

Sodexo reserves the right to close this advertisement early if we are in receipt of a high volume of applications.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer. We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities. We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

Sodexo Disability, Ability network, So Together, Generations and Origins.

We're a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

The rewards and Benefits guide is attached.

Qualifications:

• Event Coordination, Conference and Events Sales, Client Relationship Management, Sales Conversion, Customer Service Excellence, CRM Systems, Proposal and Contract Management, Hospitality and Venue Operations, Revenue Generation, Stakeholder Communication

Keywords:

• Event Coordination, Conference and Events Sales, Client Relationship Management, Sales Conversion, Customer Service Excellence, CRM Systems, Proposal and Contract Management, Hospitality and Venue Operations, Revenue Generation, Stakeholder Communication