Stadium Hospitality & Events Lead

Sodexo; Blackburn; Hybrid; GBP 45,000 - 55,000; Full time

Benefits offered by this job

Flexible Benefits fund 1,300

Employee Assistance Programme

Sodexo Discounts Scheme

Cycle to Work

Volunteer opportunities

Comprehensive learning & development

Job summary

Sodexo Live! is recruiting a General Manager to lead operations at Ewood Park, Blackburn. You will oversee hospitality, retail and events, directing a high-performing team to deliver outstanding guest experiences on matchdays and non-matchdays.

In this senior role you will drive commercial performance, build strong relations with the venue partner and shape the venue’s business plan while maintaining the highest safety and service standards.

Qualifications

• Proven leadership experience within stadium, arena, or large-scale hospitality venues.
• Strong commercial mindset with experience managing P&L and delivering financial performance.
• Experience managing large, diverse operational teams across multiple departments.
• Excellent communication, leadership and stakeholder engagement skills.

Responsibilities

• Provide strategic leadership for all Sodexo Live! operations at Ewood Park, ensuring exceptional service across matchdays, hospitality, retail and events.
• Act as the senior point of contact for the venue partner, building trusted relationships and delivering on shared ambitions for the venue.
• Lead and inspire a high-performing multidisciplinary team, creating a culture of collaboration, engagement and continuous improvement.
• Drive commercial performance and profitability, managing P&L accountability while identifying new revenue opportunities and growth initiatives.
• Oversee premium hospitality, public retail, conferences and events, ensuring service delivery consistently exceeds guest expectations.
• Champion a culture of safety, compliance, and operational excellence, including food safety, licensing, and health and safety standards.
• Develop and implement the venue business plan, aligning operational strategy with both Sodexo Live! and partner objectives.
• Identify opportunities for innovation, new concepts and enhanced fan experiences, keeping the venue at the forefront of stadium hospitality.

Job description

Sodexo Live! is recruiting a General Manager to lead operations at Ewood Park, Blackburn. You will oversee hospitality, retail and events, directing a high-performing team to deliver outstanding guest experiences on matchdays and non-matchdays.

In this senior role you will drive commercial performance, build strong relations with the venue partner and shape the venue’s business plan while maintaining the highest safety and service standards.