Sales & Events Coordinator

Sodexo; Kemp Town Estate; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Wellbeing platform

Employee Assistance Programme

Health & wellbeing app

Sodexo Discounts Card

Salary Finance Platform

Retirement Plan

Death-in-Service

Learning & development tools

Cycle to Work

Volunteering opportunities

Flexible work environment

Job summary

Sodexo Live! is seeking a proactive Sales & Events Coordinator to drive enquiries through to confirmed bookings at the iconic American Express Stadium.

You will coordinate conferences, awards dinners, and private events, partnering with Sales, BD and Ops teams to deliver exceptional experiences and robust revenue growth. Based on the Brighton venue, you’ll convert enquiries, prepare proposals, manage contracts, and ensure accurate event details in the CRM while delivering outstanding customer

Qualifications

• Experience in conference and events sales, event coordination, hospitality or venue operations.
• Strong communication skills with clients by phone, email and in person.
• Excellent organisational skills and ability to manage multiple enquiries and deadlines.
• Experience preparing proposals, quotations, contracts or event documentation.
• Strong attention to detail and commitment to delivering great customer service.
• Good commercial awareness and understanding of revenue targets.
• Experience using CRM systems and Microsoft Office.

Responsibilities

• Manage and respond to conference and events enquiries.
• Qualify opportunities and convert enquiries into bookings.
• Prepare tailored proposals, quotations and contracts.
• Follow up with prospective clients to maximise conversions.
• Maintain accurate event details in CRM and venue systems.
• Coordinate room layouts, catering, AV, timings and special requests.
• Produce event documentation and handover information for ops teams.
• Maintain CRM records, booking information and sales reports.
• Support Sales Manager with enquiry tracking and sales admin.
• Assist Business Development Manager with proactive sales opportunities.

Skills

Conference & events sales

Event coordination

Hospitality experience

CRM systems

Microsoft Office

Proposal/contract prep

Customer service

Tools

CRM

Microsoft Office

Job description

Sales and Event Coordinator

Brighton & Hove Albion Football Club, American Express Stadium, Village Way, Brighton BN1 9BL

£highly competitive + excellent bonus and benefits

40hrs pw 5/7 with flexibility to cover events

Free Lunches, free parking

Job Introduction

Turn Enquiries into Exceptional Events

Are you a talented coordinator with a passion for events, sales and delivering outstanding customer experiences?

Sodexo Live! is looking for a Sales & Events Coordinator to join our team at the iconic American Express Stadium, home of Brighton & Hove Albion FC.

This is an exciting opportunity to be at the heart of one of the South Coast's leading conference and events venues. You'll play a key role in converting enquiries into confirmed business, supporting revenue growth and ensuring every event is planned accurately, professionally and seamlessly from initial enquiry through to operational handover.

Whether it's corporate conferences, awards dinners, exhibitions, networking events or private celebrations, you'll help create memorable experiences while supporting the delivery of a multi-million-pound events programme.

As Sales & Events Coordinator, you'll work closely with the Sales Manager, Business Development Manager and Event Operations team to ensure clients receive an exceptional experience throughout their event journey.

We're seeking an organised, customer-focused and commercially minded individual who thrives in a fast-paced environment.

What You'll Do

• Managing and responding to conference and events enquiries.
• Qualifying opportunities and converting enquiries into confirmed bookings.
• Preparing tailored proposals, quotations and contracts.
• Following up with prospective clients to maximise conversion opportunities.
• Building and maintaining accurate event details within CRM and venue systems.
• Coordinating room layouts, catering requirements, AV, timings and special requests.
• Producing accurate event documentation and handover information for operational teams.
• Maintaining CRM records, booking information and sales reports.
• Supporting the Sales Manager with enquiry tracking and sales administration.
• Assisting the Business Development Manager with proactive sales opportunities and client follow-up.

What You Bring

• Experience within conference and events sales, event coordination, hospitality or venue operations.
• Strong communication skills and confidence dealing with clients by phone, email and face-to-face.
• Excellent organisational skills and the ability to manage multiple enquiries and deadlines.
• Experience preparing proposals, quotations, contracts or event documentation.
• Strong attention to detail and a commitment to delivering exceptional customer service.
• Good commercial awareness and understanding of revenue targets.
• Experience using CRM systems and Microsoft Office.
• A proactive, positive and solution-focused approach.
• The ability to work collaboratively across sales, operations, catering and venue teams.

What We Offer

Working with Sodexo Live! is more than a job; it is a chance to be part of something greater. You'll belong in a company and team that values you for you; you'll act with purpose and have an impact through your everyday actions; and you'll be able to thrive in your own way.

In addition, we also offer a range of resources, rewards and benefits for our colleagues and their families:

• Unlimited access to an online platform offering mental health and wellbeing support.
• Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice, support with work related issues or personal issues such as bereavement.
• Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24hr virtual GP and various other services.
• The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
• Money Insights and financial benefits via the Salary Finance Platform.
• Save for your future by becoming a member of the Sodexo Retirement Plan.
• A Death-in-Service benefit for colleagues who pass away whilst employed by Sodexo.
• Opportunities to enable colleagues to grow and succeed throughout their career at Sodexo, including a variety of learning and development tools.
• Cycle to Work Scheme to help colleagues to do their bit for the environment whilst keeping fit.
• Volunteering Opportunities to enable all colleagues to help support worthwhile causes in our communities.
• Flexible and dynamic work environment.

About Sodexo

At Sodexo, our purpose is to create a better every day for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

We are committed to being an inclusive employer. We are a forces friendly employer.

We welcome and encourage applications from people with a diverse variety of experiences, backgrounds, and identities.

We encourage our employees to get involved with our Employee Networks such as Pride, Sodexo Parents & Carers, Sodexo Disability, Ability network, So Together, Generations and Origins.

We’re a Disability Confident Leader employer. We're committed to changing attitudes towards disability, and making sure disabled people have the chance to fulfil their aspirations.

The rewards and Benefits guide is attached.