Elite Event Planner: End-to-End Corporate & VIP Experiences

Rapport; Glasgow; On-site; GBP 34,000 - 42,000; Full time

Benefits offered by this job

Travel discounts

Grocery discounts

Life assurance

Cash rewards

Pension scheme

Wellness programs

Employee assistance

Digital GP

Learning & development

WOW Awards

Paid day off

Job summary

Rapport Guest Services in Glasgow is seeking an Event Planner to own the end-to-end planning and delivery of events for our diverse clients, ensuring exceptional quality and client satisfaction. You will act as the primary escalation point for complex needs and manage logistics, spaces, and detailed set-up information with stakeholders.

We offer a 40-hour week, a full-time permanent contract, and a salary of £38,000 per year, plus benefits including a contributory pension, life assurance,

Qualifications

• Minimum 1 year of events experience taking full ownership of the full lifecycle of events in a similar environment.
• Proactive, organised, and detail-oriented with a positive, can-do attitude and problem-solving skills.
• Outgoing personality and ability to build rapport with stakeholders, including VIPs.
• Customer-focused team player recognised for patience, friendliness and reliability.

Responsibilities

• Oversee and take ownership of the end-to-end planning and delivery of events, ensuring exceptional quality, consistency, and alignment with client expectations.
• Act as the primary escalation point for complex or high-profile client needs, resolving issues promptly and professionally while maintaining strong stakeholder relationships.
• Manage all meeting and event requests, confirming details, allocating suitable spaces, coordinating logistics, and preparing detailed set-up information for operational teams.
• Coordinate all client and host requirements, managing updates, changes, or cancellations across relevant teams to ensure seamless execution.
• Monitor service quality and team performance, identifying opportunities to enhance processes and escalating concerns when necessary.

Skills

Event planning

Stakeholder management

Customer service

Organisational skills

Communication skills

VIP/client liaison

Job description

Rapport Guest Services in Glasgow is seeking an Event Planner to own the end-to-end planning and delivery of events for our diverse clients, ensuring exceptional quality and client satisfaction. You will act as the primary escalation point for complex needs and manage logistics, spaces, and detailed set-up information with stakeholders.

We offer a 40-hour week, a full-time permanent contract, and a salary of £38,000 per year, plus benefits including a contributory pension, life assurance,