Restaurant Floor Team Member — Warm Welcome & Service

Brava Hospitality Group; Greater London; Hybrid; GBP 19,000 - 23,000; Full time

Benefits offered by this job

50% off at Mortimer House Kitchen

25% off at Brava restaurants

Share 25% off with up to 5 friends and

Free Tastecard and Hospitality Rewards

Job summary

Mortimer House Kitchen in Fitzrovia is hiring a Restaurant Floor Team Member to welcome guests, guide them through the menu and help create a warm, memorable experience on a busy central London floor. You will manage several tables with calm efficiency, coordinate with the kitchen and bar, take orders, serve promptly and handle payments with care.

This role sits within Brava Hospitality Group, offering perks like staff discounts across Brava venues, a pension plan, wellbeing support and

Qualifications

• Experience in a restaurant or guest-facing role.
• Excellent communication and a warm manner.
• Able to manage several tables and stay calm during busy periods.
• A team player who goes the extra mile.
• Available to work a mix of days, evenings, Saturdays and Sundays.

Responsibilities

• Welcome guests warmly and guide them through the menu.
• Take orders accurately and share recommendations.
• Serve food and drinks promptly with care.
• Keep tables clean and dining areas ready.
• Coordinate with kitchen and bar to ensure smooth shifts.
• Take payments accurately.
• Maintain a safe and welcoming dining room.

Skills

Customer service

Communication

Multi-table handling

Team player

Flexible schedule

Job description

Mortimer House Kitchen in Fitzrovia is hiring a Restaurant Floor Team Member to welcome guests, guide them through the menu and help create a warm, memorable experience on a busy central London floor. You will manage several tables with calm efficiency, coordinate with the kitchen and bar, take orders, serve promptly and handle payments with care.

This role sits within Brava Hospitality Group, offering perks like staff discounts across Brava venues, a pension plan, wellbeing support and