Guest Experience Host – Upscale Restaurant Front-of-House

Ripon Bid Ltd.; Risplith; À distance; GBP 18 000 - 24 000; Plein temps

Avantages offerts par ce poste

Monthly service charge

Résumé du poste

Grantley Hall in the United Kingdom is seeking a personable Restaurant Host to be the first point of contact for our guests, welcoming them with warmth and professionalism while upholding the venue’s high standards. You will warmly greet and seat guests, manage reservations and waiting lists, coordinate with front‑of‑house and kitchen teams, and provide information about the venue, menu and events.

Flexibility to work varied shifts including evenings and weekends is required; a competitive base

Qualifications

• Experience in hospitality or front‑of‑house roles.
• Strong communication and organizational skills.
• Ability to manage multiple reservations and guest requests simultaneously.

Responsabilités

• Greet guests warmly and seat them, creating a welcoming atmosphere.
• Manage reservations and waiting lists with accuracy and courtesy.
• Coordinate with front‑of‑house and kitchen teams to ensure smooth service flow.
• Provide information about the venue, menu and events, and offer thoughtful recommendations.
• Handle guest concerns or complaints promptly and professionally.

Connaissances

Verbal communication

Hospitality experience

Front‑of‑house

Organisational skills

Teamwork

Guest‑oriented service

Description du poste

Grantley Hall in the United Kingdom is seeking a personable Restaurant Host to be the first point of contact for our guests, welcoming them with warmth and professionalism while upholding the venue’s high standards. You will warmly greet and seat guests, manage reservations and waiting lists, coordinate with front‑of‑house and kitchen teams, and provide information about the venue, menu and events.

Flexibility to work varied shifts including evenings and weekends is required; a competitive base