Electronic Gaming Host — Guest Experience Champion

Grosvenor Casinos; Abbot's Salford; On-site; GBP 14,000 - 19,000; Full time

Benefits offered by this job

Free on-site parking

Excellent public transport links

Staff break room with vending machines

Team events

Supportive workplace culture

Job summary

Grosvenor Casinos Salford is seeking an enthusiastic Electronic Gaming Host to welcome guests to our vibrant gaming floor and deliver memorable experiences. You will greet players, assist with enquiries, and provide friendly, proactive service that makes each visit enjoyable.

In this 24/7 casino environment, you’ll adapt to shift patterns, uphold high standards, and contribute to a warm, engaging atmosphere where guests feel valued and encouraged to return time and again.

Qualifications

• Experience in hospitality and delivering high-quality customer service.
• Positive attitude, sociable and able to engage with guests.
• Willingness to be a team player and uphold high service standards.
• Willing to work night shifts and weekends in a 24/7 environment.

Responsibilities

• Greet guests and attend to their needs on the gaming floor.
• Provide friendly, proactive service to create welcoming experiences.
• Contribute to a vibrant, engaging atmosphere and guest satisfaction.

Skills

Hospitality experience

Customer service

Team player

Flexibility

Job description

Grosvenor Casinos Salford is seeking an enthusiastic Electronic Gaming Host to welcome guests to our vibrant gaming floor and deliver memorable experiences. You will greet players, assist with enquiries, and provide friendly, proactive service that makes each visit enjoyable.

In this 24/7 casino environment, you’ll adapt to shift patterns, uphold high standards, and contribute to a warm, engaging atmosphere where guests feel valued and encouraged to return time and again.