Casino Gaming Host – Engaging Guest Experience

Rank Group; East Midlands; On-site; GBP 18,000 - 26,000; Full time

Job summary

Rank Group is seeking an Electronic Gaming Host to welcome guests to our electronic gaming floor, delivering friendly, engaging service and creating a memorable atmosphere.

You will greet guests, respond to needs and inquiries, and help ensure every visit exceeds expectations. The role requires flexibility to work nights and weekends within a 24/7 casino environment; candidates must be 18+ and legally eligible to work in the UK.

Qualifications

• Understanding of the electronic gaming offer within the unit.
• Experience working in a hospitality role.
• Positive attitude and strong customer service.
• Willingness to be a team player and deliver high service standards.

Responsibilities

• Greet guests and attend to their needs to ensure they feel valued.
• Create memorable experiences through friendly service and engagement.
• Set the tone for a fun gaming experience for every visitor.

Skills

Gaming knowledge

Hospitality experience

Customer service

Team player

Social skills

Job description

Rank Group is seeking an Electronic Gaming Host to welcome guests to our electronic gaming floor, delivering friendly, engaging service and creating a memorable atmosphere.

You will greet guests, respond to needs and inquiries, and help ensure every visit exceeds expectations. The role requires flexibility to work nights and weekends within a 24/7 casino environment; candidates must be 18+ and legally eligible to work in the UK.