Electronic Gaming Floor Host — Guest Experience Leader

Grosvenor Casinos

Greater London

On-site

GBP 12,000 - 21,000

Full time

2 days ago

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Benefits offered by this job

Transport access

Free meals

Overtime pay

Awards programme

Venue discounts

Job summary

Grosvenor Casinos, The Victoria Casino in London, is seeking an Electronic Gaming Host to greet guests on the gaming floor and deliver engaging service. You will work in a 24/7 casino environment, including night shifts and weekends, providing a warm welcome, explaining game rules, and helping guests feel valued and entertained.

You will contribute to a vibrant, high-energy atmosphere, supporting colleagues and ensuring exceptional guest experiences that encourage guests to return.

Qualifications

Experience in hospitality and delivering high-quality customer service.
Willingness to learn about electronic gaming products and standards.
Positive attitude with strong interpersonal skills.
Ability to work as part of a team in a fast-paced environment.

Skills

Gaming knowledge

Hospitality experience

Customer service

Teamwork

Job description

You will contribute to a vibrant, high-energy atmosphere, supporting colleagues and ensuring exceptional guest experiences that encourage guests to return.

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