Electronic Gaming Host

Rank Group; Manchester; On-site; GBP 18,000 - 24,000; Part time

Job summary

Rank Group is seeking an Electronic Gaming Host to welcome guests on the gaming floor and deliver outstanding service in our 24/7 casino environment.

Your role is to engage guests, provide thoughtful service, and help create a lively, entertaining atmosphere that encourages return visits while maintaining high standards of hospitality and safety.

Flexibility to work night shifts and weekends is required, and you must be 18+ with the right to work in the UK.

Qualifications

• Experience in hospitality roles.
• Strong customer service and social skills.
• Willingness to learn about electronic gaming products.

Responsibilities

• Greet and attend to guests on the gaming floor.
• Create memorable experiences and ensure guest satisfaction.
• Support a 24/7 casino environment with flexible shifts.

Skills

Customer service

Hospitality experience

Team player

Social skills

Gaming product knowledge

Job description

24 & 32 contracted hours per week available

As an Electronic Gaming Host, your role is pivotal in creating an unforgettable experience for our customers, as you’ll be the welcoming face of our electronic gaming floor.

Your enthusiasm for connecting with people will shine as you greet and attend to our guests, making them feel both valued and entertained.

Your job goes beyond mere interaction; it's about infusing every moment with excitement and care, ensuring that each guest's visit exceeds their expectations. Your efforts will foster a vibrant, engaging atmosphere that encourages guests to return time and again.

You’ll create memorable experiences through thoughtful service and a friendly demeanour and will set the tone for a fantastic gaming adventure for every visitor.

Skills & Experience Needed:

• An understanding of the overall standard of the electronic gaming offer within the unit & those factors which impact its contribution to the business, together with a willingness to learn more about this product area.
• Experience of working successfully in a hospitality role.
• A positive attitude, great customer service and social skills.
• A willingness to be a team player, ensuring high customer service standards are delivered.

Please be advised that this role operates within a 24/7 casino environment and will require flexibility to work night shifts and weekends.

Candidates must be 18 years of age or older and have the legal right to work in the UK.